Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $114,000.00 - $136,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Career Development
Life insurance

Job Description

MV Transportation is a leading provider of innovative and reliable transportation solutions across the United States. Established with a commitment to serving diverse communities, MV Transportation operates as a premier transit management company that specializes in offering high-quality services to public and private sector clients. With a robust portfolio including paratransit, fixed-route, shuttle services, and school transportation, the company emphasizes safety, customer satisfaction, and operational excellence. MV Transportation prides itself on its responsive management, community-driven service innovation, and its dedication to environmental sustainability through efficient fleet practices.

As an industry leader, MV Transportation integrates advanced technologies and experienced leadership teams to ensure the delivery of seamless transportation solutions that meet the evolving needs of clients and riders. The company’s workforce is deeply committed to fostering inclusivity and equity while adhering to federal, state, and local regulatory requirements, making it a respected employer within the transit sector.

The role of General Manager at MV Transportation is vital to driving the success of assigned operating locations. This leadership position involves overseeing the daily operations of transportation contracts, ensuring compliance with all company policies and contracting agency requirements. The General Manager serves as a key liaison between the company, clients, employees, and regulatory bodies, directly influencing the quality and efficiency of transit services provided.

The General Manager will provide strategic guidance and operational direction to meet and exceed business performance goals. Responsibilities include managing customer relations through direct and outreach efforts, leading and mentoring location staff to foster growth and performance, and ensuring rigorous adherence to safety and training programs. Additionally, this role demands active oversight of vehicle maintenance to guarantee fleet readiness and service reliability.

A critical aspect of this position is the management of financial and operational metrics. The General Manager is tasked with developing and presenting annual budgets, monitoring expenditures, and implementing corrective action plans to address any deviations from expected performance indicators. This position requires a proactive approach to audit departmental processes regularly and maintain continuous communication with clients to uphold strong partnerships.

The General Manager also plays a significant role in labor and employee relations, participating in negotiations and supporting contract renewals. Expertise in public transportation management, dispatch operations, driver recruitment, and compliance with DOT and FTA regulations is essential for success in this function. Strong analytical capabilities, proficiency in MS Office, and excellent communication skills complement the management duties, particularly in a multi-tasking, fast-paced environment.

This full-time opportunity offers a competitive starting salary ranging from $114,000 to $136,000, reflecting the importance and scope of the General Manager’s responsibilities within MV Transportation’s operational framework. The company fosters an inclusive and equitable employment environment and complies fully with Equal Employment Opportunity laws. Applicants should anticipate potential pre-employment screenings, including background checks and drug testing, where permissible by law.

Job Requirements

  • Five years of public transportation experience with at least three years supervisory
  • completion of a Transit Management Certificate or equivalent desired
  • college degree or equivalent business management experience
  • proven management experience
  • labor and union negotiations expertise
  • comprehensive knowledge of dispatch, scheduling, driver recruitment and safety compliance
  • proficiency in MS Office applications
  • strong analytical and communication skills
  • ability to manage multiple tasks

Job Qualifications

  • Five years public transit experience
  • transit management certificate desired
  • college degree or equivalent business management experience
  • management experience required
  • labor union negotiations experience
  • full understanding of dispatch, scheduling, driver recruitment and safety DOT and FTA compliance
  • proficiency in MS Office
  • strong analytical skills
  • strong written and verbal communication skills
  • ability to multi-task effectively

Job Duties

  • Effectively manage customer relations through direct contact and outreach programs
  • identify, select, train and mentor location staff
  • frequently communicate with location staff and support team members
  • oversee vehicle maintenance plan and ensure fleet availability to meet service requirements
  • oversee safety and training programs to ensure compliance with company, contract and regulatory requirements
  • maintain client contact routinely to meet or exceed expectations
  • conduct periodic departmental audits
  • review key operational metrics daily, weekly and monthly
  • manage location financial metrics continuously and develop action plans to ensure financial, safety and operational goals are met
  • implement, promote and adhere to company policies and procedures
  • interact with bridges committee to effectuate positive changes to policies, procedures and programs
  • participate in labor and employee relations activities
  • provide support for location contract renewals
  • create and present location annual budget

Job Criteria

Experience

Expert Level (7+ years)


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