Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $23.63 - $29.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
performance bonuses
Job Description
Popeyes Louisiana Kitchen is a renowned fast-food restaurant chain known for its distinctive Southern-style fried chicken and flavorful menu offerings. With a strong commitment to quality, innovation, and guest satisfaction, Popeyes has built a reputation as a leader in the quick service restaurant industry. The company operates numerous locations across various regions, each delivering a consistent and memorable dining experience that aligns with its brand promise. Popeyes values its employees, fostering a culture of growth and development while emphasizing operational excellence and community engagement.
The Restaurant General Manager (RGM) at Popeyes plays a pivotal executive leadership role, focusing on the overall profitability, guest satisfaction, people management, and operational efficiency of a single restaurant location. This full-time leadership position demands a passionate individual who can inspire teams, deliver financial results, and uphold the brand's high standards. The RGM is entrusted with managing all aspects of daily restaurant operations, ensuring seamless service delivery in a clean and safe environment.
A significant part of the RGM's role involves developing leaders within the team by recruiting top talent, providing continuous coaching, and fostering a motivating environment that encourages superior performance. They take pride in managing guest experiences through timely responses to feedback and by promoting a positive community presence through local marketing initiatives. Additionally, the RGM is responsible for administrative management tasks, facility maintenance, and enforcing compliance with health, safety, cleanliness, and security standards. The role requires analytical skills to interpret profit and loss (P&L) statements, optimize labor schedules, and implement strategies that enhance restaurant profitability.
The successful candidate will be adept at balancing multiple priorities, including customer service excellence, team development, and operational rigor. Working in a dynamic fast-paced environment, the RGM adapts to varying shift schedules, including evenings, weekends, and holidays, ensuring the restaurant functions effectively at all times. The position demands strong leadership aptitude, problem-solving capabilities, and a commitment to embodying and promoting the brand's values at every level of operation.
The Restaurant General Manager (RGM) at Popeyes plays a pivotal executive leadership role, focusing on the overall profitability, guest satisfaction, people management, and operational efficiency of a single restaurant location. This full-time leadership position demands a passionate individual who can inspire teams, deliver financial results, and uphold the brand's high standards. The RGM is entrusted with managing all aspects of daily restaurant operations, ensuring seamless service delivery in a clean and safe environment.
A significant part of the RGM's role involves developing leaders within the team by recruiting top talent, providing continuous coaching, and fostering a motivating environment that encourages superior performance. They take pride in managing guest experiences through timely responses to feedback and by promoting a positive community presence through local marketing initiatives. Additionally, the RGM is responsible for administrative management tasks, facility maintenance, and enforcing compliance with health, safety, cleanliness, and security standards. The role requires analytical skills to interpret profit and loss (P&L) statements, optimize labor schedules, and implement strategies that enhance restaurant profitability.
The successful candidate will be adept at balancing multiple priorities, including customer service excellence, team development, and operational rigor. Working in a dynamic fast-paced environment, the RGM adapts to varying shift schedules, including evenings, weekends, and holidays, ensuring the restaurant functions effectively at all times. The position demands strong leadership aptitude, problem-solving capabilities, and a commitment to embodying and promoting the brand's values at every level of operation.
Job Requirements
- must be at least eighteen years of age
- high school diploma or ged required
- 1-2 years of quick service restaurant experience, management preferred
- understanding of p&l interpretation and profitability
- ability to prioritize work and meet deadlines
- demonstrated leadership skills
- understanding of guest service principles
- available to work evenings, weekends, and holidays
- ability to work long or irregular shifts
- must have open availability
Job Qualifications
- high school diploma or ged
- 1-2 years of quick service restaurant experience, management experience preferred
- understanding of p&l management to influence profitability
- demonstrated leadership skills
- understanding of guest service principles
- ability to prioritize work and meet deadlines
- strong coaching and communication skills
- commitment to team recognition and motivation
Job Duties
- manage restaurant p&l and strive for financial goals
- review key p&l lines to improve profitability
- drive sales through guest service, people development, and operations
- analyze sales and labor per shift and adjust labor accordingly
- motivate team to exceed guest expectations with fast and friendly service
- manage guest experience and respond promptly to guest issues
- use guest feedback to identify problems and implement solutions
- engage with the community and execute local marketing initiatives
- lead recruitment and selection to build a strong team
- manage recognition programs to inspire staff
- coach assistant managers and team members for improvement
- demonstrate commitment to goals and inspire performance
- enforce health, safety, cleanliness, security, and fire regulations
- maintain operational and brand standards
- ensure delivery of brand programs and core products with excellence
- troubleshoot and seek maintenance support for equipment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
