General Manager

Eggs Up Grill is a well-established, community-focused restaurant known for its commitment to serving wholesome and genuine meals while providing authentic, friendly, and genuine hospitality. Our brand embodies the spirit of being Home to the Whole Neighborhood, warmly welcoming anyone and everyone with an atmosphere that ensures every guest feels right at home. Dedicated to delivering Real Service for Real People, Eggs Up Grill has built a reputation for excellence in food quality, service, and community engagement. Our restaurants operate from 6:00am to 2:00pm, catering to the breakfast and lunch crowds with a menu that reflects our core values of authenticity and warmth.

We are currently seeking a General Manager (GM) to lead our restaurant's daily operations. This is a pivotal role within our team, as the GM is responsible for ensuring smooth and efficient restaurant functions while maintaining the high standards that our guests expect. As a General Manager at Eggs Up Grill, you will oversee the selection, development, and performance management of team members, fostering a positive work environment that encourages growth and teamwork. Your leadership will be crucial to handling inventory control, ordering of food and supplies, and optimizing profitability by managing costs related to food, beverage, labor, utilities, and supplies. Additionally, the GM acts as the key liaison for guest satisfaction, resolving complaints, and taking appropriate actions to ensure all guests leave with a memorable dining experience that keeps them coming back.

Your operational responsibilities will include enforcing food safety and sanitation standards, ensuring compliance with all company policies and relevant local, state, and federal laws, and maintaining proper security procedures to protect employees, guests, and assets. Safety is paramount, and you will also be tasked with creating and maintaining a safe working environment that minimizes accidents and injuries. The GM will handle shift management duties such as scheduling, daily decision-making, and planning to guarantee that restaurant standards, product quality, and cleanliness are upheld consistently.

From a personnel management perspective, the General Manager will conduct employee interviews, oversee hiring, development, training, and when necessary, termination processes. You will lead team orientations, communicate the Eggs Up Grill DNA, and provide ongoing feedback through performance reviews to develop employee skills and ensure alignment with company values. Maintaining staffing plans and schedules to meet restaurant needs efficiently is essential, as is keeping the ownership informed on any critical issues or positive developments. The ideal candidate will present a favorable image of Eggs Up Grill at all times and contribute positively to the company culture.

Key skills for success in this role include leadership, initiative, self-discipline, and strong communication abilities. The GM must be capable of motivating team members, handling multiple tasks simultaneously, and problem-solving effectively under pressure. Physical stamina and the ability to perform various restaurant-level functions, including occasional delivery duties, are also required. The position demands proficiency with computer applications such as MS Word and Excel, and a solid understanding of food service certifications, sanitation, security protocols, personnel management, and financial reporting.

This full-time role requires flexibility as hours may vary if the manager must fill in for employees or respond to emergencies. To qualify, candidates must possess a valid driver’s license, a minimum of one year of restaurant management experience, eligibility to work in the United States, and pass background and credit checks. Overall, this is an excellent opportunity to join a respected restaurant brand where your leadership will directly impact operational success and guest satisfaction. Join our family at Eggs Up Grill and help us continue to offer a welcoming environment with quality food and service to the whole neighborhood.