Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $47,800.00 - $71,500.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development

Job Description

Black Family Hospitality is a distinguished family-owned Texas institution renowned for its deep roots in tradition, heart, and exceptional hospitality. Established in 2014, the company operates a variety of celebrated restaurant concepts, including Terry Black's BBQ and Opal's Oysters. Over the years, Black Family Hospitality has established itself as a symbol of authentic Texas barbecue and elevated dining experiences, gaining recognition both locally and beyond. The organization's commitment to quality, craft, and flavor has set a standard that resonates through each of its establishments, making it a beloved name in the Texas food and hospitality scene.

Currently, Black Family Hospitality is expanding its footprint with an innovative new concept that blends immersive entertainment, expertly crafted cocktails, and thoughtfully curated cuisine. This venture goes beyond traditional dining by integrating experiential hospitality, creating a venue where storytelling, craftsmanship, and innovation come together to offer guests a unique and memorable experience.

Joining Black Family Hospitality means becoming part of a family-driven culture where every team member plays a crucial role in shaping the legacy of the brand. The company values professionalism, teamwork, and a genuine passion for hospitality, providing an environment where employees are encouraged to grow and contribute meaningfully to the guest experience.

The role of General Manager at Terry Black's BBQ is an exciting leadership opportunity responsible for the overall operational performance, financial success, and guest satisfaction of the restaurant. As the senior on-site leader, the General Manager oversees daily operations across multiple concepts, ensuring brand standards and service expectations are consistently met. This position demands a leader who can balance the dynamics of entertainment operations with casual and high-end dining, maintaining a seamless and elevated guest experience.

The General Manager is accountable for team performance, cost control, compliance, and operational quality. Critical to success are strong organizational discipline, excellent judgment, and the ability to manage diverse aspects of the business, including food, beverage, and entertainment elements. The role requires proactive leadership in recruiting and developing teams, managing financial metrics such as labor costs and profitability, and fostering a culture of hospitality and professionalism.

Additionally, the General Manager acts as the primary escalation point for guest concerns and operational challenges, ensuring swift and effective resolution. Coordinating activities between culinary, bar, and service teams is essential, as is supporting special events, programs, and peak operational periods. Compliance with safety standards, food handling regulations, and alcohol service requirements is a fundamental responsibility, alongside maintaining a clean, safe, and organized environment.

This position offers a dynamic work environment where a seasoned hospitality professional can thrive, bringing innovation and operational excellence to a growing company steeped in tradition and community values. The role typically requires working nights, weekends, and holidays in alignment with business demand, making flexibility and dedication key attributes for the successful candidate. Overall, the General Manager role at Black Family Hospitality is a pivotal leadership position at a company committed to family, flavor, and legacy, offering the chance to contribute to a celebrated Texas institution with a bright future.

Job Requirements

  • 5+ years of general manager or senior leadership experience in hospitality entertainment or food & beverage
  • Proven experience managing multi-revenue-stream or multi-concept operations
  • Strong understanding of labor management cost controls and P&L accountability
  • Experience leading both FOH and BOH teams
  • High level of organization professionalism and decision-making ability
  • Comfortable working nights weekends and holidays as business demands

Job Qualifications

  • 5+ years of general manager or senior leadership experience in hospitality entertainment or food & beverage
  • Proven experience managing multi-revenue-stream or multi-concept operations
  • Strong understanding of labor management cost controls and P&L accountability
  • Experience leading both FOH and BOH teams
  • High level of organization professionalism and decision-making ability
  • Comfortable working nights weekends and holidays as business demands
  • Experience with bowling entertainment venues or hybrid hospitality concepts
  • Background in bar-driven or chef-forward operations
  • Experience working alongside tipped culinary or bar teams
  • Familiarity with high-touch guest service environments

Job Duties

  • Oversee daily operations across all three concepts ensuring consistent execution and guest satisfaction
  • Maintain brand standards service expectations and operational flow across bowling food and beverage
  • Ensure facilities equipment and systems are maintained to company and safety standards
  • Act as the primary escalation point for operational issues and guest concerns
  • Recruit hire train develop and retain management and hourly teams
  • Establish clear expectations accountability and performance standards
  • Coach managers and key leaders through regular check-ins and performance reviews

Job Criteria

Experience

Expert Level (7+ years)


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