Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $52,000.00 - $1.00
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Work Schedule

Standard Hours
Split Shifts
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Benefits

Quarterly bonus program
competitive salary
Paid Time Off
Health Insurance
Employee Discounts
Retirement plan options
Career development opportunities

Job Description

7 Brew is a dynamic and innovative coffee stand concept that goes beyond just serving coffee. Founded with a mission to cultivate kindness and joy, 7 Brew emphasizes not only the quality of its beverages but also the overall customer experience defined by exceptional service, speed, energy, and a welcoming atmosphere. Located in Indianapolis, Indiana, at 4420 S Emerson Ave, the company has been making a significant impact in the drive-thru coffee industry by setting new standards for service and community engagement. The brand is recognized for its deep commitment to maintaining a positive culture, valuing its team members, and continually striving for operational excellence.

The role of Stand Manager at 7 Brew is a pivotal leadership position responsible for driving the growth, profitability, and smooth operation of a designated coffee stand location. This position not only involves managing day-to-day activities but also fostering a work environment that reflects the core values and mission of 7 Brew. As the leader of the crew, the Stand Manager is expected to establish genuine connections with team members, understand the unique characteristics of their stand, and inspire a culture of continuous improvement and customer satisfaction. This role requires a hands-on leader who can expertly balance operational responsibilities with personnel development.

At an annual base salary starting at $52,000, complemented by a quarterly bonus program, the Stand Manager position offers a competitive compensation package that reflects the importance of the role within the company. The successful candidate will report directly to the District Manager and will be responsible for coaching and training team members, performing administrative duties, and overseeing the entire stand operation. The Stand Manager must be proficient in all Brewista and Shift Lead duties with the capability to step into these roles as needed, ensuring seamless service and operational efficiency.

Key responsibilities include maintaining excellent wait times, cleanliness, and customer interactions, managing inventory and cash handling, creating weekly shift schedules within labor budget constraints, and upholding health and safety standards. The role demands a proactive approach to team leadership, including providing regular feedback, facilitating professional development, and handling hiring, firing, and disciplinary matters. Importantly, the Stand Manager must be a strong communicator who promptly implements directives from upper management while effectively delegating tasks to their leadership team and crew.

7 Brew values leaders who thrive in fast-paced environments and who demonstrate the ability to lead teams of 40 or more members. The ideal candidate is adept at managing multiple priorities under pressure, adapting to evolving challenges, and promoting a supportive and efficient work environment. Familiarity with Microsoft Office Suite and email communication is necessary, and candidates must hold a valid driver's license and be able to pass a criminal background check.

Overall, the Stand Manager position at 7 Brew offers an exciting opportunity for dedicated individuals passionate about coffee, leadership, and customer experience to make a meaningful impact. The role is ideal for go-getters who enjoy working in a lively, outdoor setting and who are committed to cultivating a positive culture while driving business success.

Job Requirements

  • Valid drivers license
  • Ability to pass a criminal background check
  • Proven leadership abilities
  • Ability to lift up to 50lbs
  • Ability to stand comfortably for hours at a time
  • Ability to work outside regardless of weather
  • Familiarity with Microsoft Office Suite
  • Ability to operate stand positions during peak hours
  • Strong communication and interpersonal skills
  • Experience managing multiple priorities
  • Ability to handle cash responsibly

Job Qualifications

  • Proven leadership abilities in a fast-paced environment with 40+ team members
  • Familiar with Microsoft Office Suite and email
  • Ability to work carefully and quickly with hot water and coffee, glass bottles, and dairy products
  • Ability to stand comfortably for hours at a time
  • Ability to lift up to 50lbs
  • Ability to work outside for prolonged periods regardless of weather
  • Ability to operate any position in the stand during peak hours
  • Effective communication and team coaching skills
  • Ability to adapt and implement solutions during stressful situations
  • Experience managing multiple projects and deadlines
  • Strong interpersonal skills for managing multiple personality types under pressure
  • Valid drivers license
  • Ability to pass a criminal background check

Job Duties

  • Must become proficient in all Brewista and Shift Lead duties and skill sets
  • Maintains excellent wait times, cleanliness, and customer interactions through training, coaching, and encouragement
  • Provides regular feedback to each team member on strengths and areas of growth
  • Works with their crews needs and availability to create a weekly shift schedule, maintaining budgeted cost of labor while ensuring quick wait times and short lines
  • Tracks and orders necessary inventory, small wares, parts, and equipment, while maintaining a low cost of goods sold through eliminating waste and accurate counting
  • Ensures appropriate cash handling, deposits, and change for their stand
  • Works in a self-sufficient manner and involves the district coach, when the situation requires
  • Ensure crew is knowledgeable and meeting all health and safety requirements
  • Is always developing new leaders to step into future roles
  • Promptly implements and communicates directives from upper management
  • Thoughtfully delegates tasks to their leadership team and Brewistas to facilitate efficiency and appropriate development
  • Responsible for hiring, firing and disciplinary actions related to the shift leads and baristas

Job Criteria

Experience

Mid Level (3-7 years)


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