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IHOP logo

General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

flexible schedule
Paid Time Off
Referral program
employee discount
Paid training

Job Description

IHOP has been a beloved dining establishment since 1958, known for its welcoming atmosphere and delicious breakfast offerings. For over six decades, IHOP has been the go-to place where people connect over meals, enjoy study breaks, grab bites before or after sporting events, and create memorable moments. The company culture is vibrant and customer-focused, with a signature smile that is reflected not only in the customer service but also recently incorporated into the brand's logo as a symbol of warmth and friendliness. IHOP's commitment to excellent guest experiences and community engagement has made it a staple in casual dining across... Show More

Job Requirements

  • No education required
  • Management experience in casual dining or similar segment of at least 3 years
  • Must have a valid driver's license
  • Ability to operate restaurant equipment to include BOH and FOH systems
  • Ability to manage, motivate, and develop a team
  • Demonstrated leadership abilities
  • Ability to stand, walk, sit, use hands to grasp, handle or feel objects, reach with hands and arms, stoop, kneel, crouch, talk or hear, taste or smell
  • Ability to lift and/or move up to 10 pounds regularly and occasionally up to 30 pounds
  • Specific vision abilities required including close vision and distance vision

Job Qualifications

  • Management experience in casual dining or similar segment of at least 3 years
  • Demonstrated leadership abilities
  • Experience with managing a profit and loss statement and make adjustments accordingly
  • Ability to manage, motivate, and develop a team
  • Must have a valid driver's license
  • Ability to operate restaurant equipment to include BOH and FOH systems

Job Duties

  • Execute annual financial, local restaurant marketing, guest service, and human resource objectives, strategies and tactics for assigned unit
  • Recruit, train, develop and retain team members
  • Conduct on-going coaching and administer the restaurant hourly compensation plan
  • Deliver performance appraisals
  • Communicate and enforce company policies
  • Ensure food safety and presentation is in compliance with SOP standards
  • Follow and enforce proper register/cash-handling procedures
  • Implement national and local marketing promotions
  • Complete all required reports and paperwork
  • Handle paperwork accurately and on a timely basis
  • Maintain personnel files with appropriate employment and legal documents
  • Perform other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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