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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $39,000.00 - $58,300.00
Work Schedule
Standard Hours
Benefits
401(k)
Dental Insurance
employee discount
Health Insurance
Paid Time Off
Vision Insurance
Job Description
Guest Services, Inc. is a renowned hospitality management company founded in 1917, recognized as a premier National Park Service concessionaire in the United States. With over a century of experience, the company prides itself on delivering best-in-class services across a broad range of client sites. These include luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation areas, boathouses, marinas, museums, conference centers, senior living communities, health care systems, educational dining facilities, and specialty retail stores. Guest Services, Inc. has built a reputation for outstanding operational excellence, customer satisfaction, and commitment to diversity,... Show More
Job Requirements
- Bachelor’s Degree preferred
- 3-5 years of management experience
- boating and/or marine related experience
- CPR/First Aid Certification
- proficiency in MS Word, Excel, and Outlook
- ability to organize marina programs
- excellent communication skills
- physical ability to perform job duties including lifting up to 50 lbs
- ability to work outdoors in varying weather conditions
- ability to stand all day and move frequently
- ability to maintain confidentiality
- problem-solving skills
Job Qualifications
- Bachelor’s Degree preferred
- 3-5 years of management experience
- boating and/or marine related experience
- CPR/First Aid Certification
- ability to organize and produce diverse marina programs
- computer proficiency with MS Word, Excel, and Outlook
- talent for interacting with diverse people
- ability to organize and coordinate multiple priorities
- ability to learn and develop new skills
- problem-solving skills
- ability to maintain confidentiality
- excellent interpersonal, administrative, telephone and communication skills
Job Duties
- Plan and develop daily operations
- forecast and analyze sales, labor, and profit
- ensure compliance with established budget
- schedule, supervise, and participate in operational duties
- recruit, supervise, train, schedule, discipline, review, and direct management and staff
- maintain accounting records, daily reporting, and cash control
- manage profit and loss statements
- respond to customer inquiries and resolve complaints
- maintain and ensure safe facility environment
- notify District Manager of safety or quality issues
- represent the company professionally
- maintain and enhance company image
- ensure maintenance of facilities including docks and grounds
- create and implement preventive maintenance and risk management programs
- manage boats/vessel scheduling, slip leasing, and collections
- maintain awareness of safety issues and report immediately
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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