General Manager

Cape Coral, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $46,200.00 - $69,100.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional development opportunities

flexible schedule

Job Description

Candlewood Suites Fort Myers is a distinguished extended-stay hotel that is part of the renowned IHG (InterContinental Hotels Group) family. Known for its comfortable accommodations and home-like atmosphere, Candlewood Suites caters to travelers who require longer stays, such as business professionals, relocating families, and extended vacationers. The hotel prides itself on delivering exceptional guest services that combine both convenience and personalized care, ensuring that every visitor feels welcomed and well-cared for throughout their entire stay. As a part of a global hospitality leader, Candlewood Suites Fort Myers upholds the highest standards of quality, cleanliness, and guest satisfaction in line with... Show More

Job Requirements

IHG certification required
2-3 years of hotel management experience
proven leadership and management skills
experience in Front Desk and Housekeeping operations
knowledge of labor management and budgeting
ability to work flexible hours including weekends and holidays
strong communication and problem-solving abilities

Job Qualifications

IHG certification required (Candlewood or other IHG brand experience strongly preferred)
minimum 2-3 years of hotel management experience, ideally in extended stay
strong leadership, communication, and problem-solving skills
proven ability to manage Front Desk and Housekeeping operations
experience with labor management, budgeting, and P&L oversight
familiarity with IHG systems (Opera, Concerto, Merlin, etc.) is a plus
ability to work a flexible schedule, including weekends and holidays

Job Duties

Oversee daily operations for Front Desk and Housekeeping, ensuring consistent service delivery
maintain full compliance with IHG brand standards, quality audits, and required certifications
monitor room inventory, occupancy, and extended-stay guest needs
ensure accurate financial reporting, labor management, and cost controls
lead the property’s service culture, ensuring a welcoming, problem-solving environment
respond to escalated guest concerns and implement corrective actions
conduct regular property walks, room inspections, and cleanliness audits
maintain high scores in guest satisfaction, cleanliness, and brand metrics
recruit, train, and coach Front Desk and Housekeeping staff
conduct performance evaluations and provide ongoing development
foster a positive, accountable, and team-oriented work environment
ensure proper scheduling, payroll accuracy, and staffing coverage

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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