General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $46,200.00 - $69,100.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible schedule

Job Description

Candlewood Suites Fort Myers is a distinguished extended-stay hotel that is part of the renowned IHG (InterContinental Hotels Group) family. Known for its comfortable accommodations and home-like atmosphere, Candlewood Suites caters to travelers who require longer stays, such as business professionals, relocating families, and extended vacationers. The hotel prides itself on delivering exceptional guest services that combine both convenience and personalized care, ensuring that every visitor feels welcomed and well-cared for throughout their entire stay. As a part of a global hospitality leader, Candlewood Suites Fort Myers upholds the highest standards of quality, cleanliness, and guest satisfaction in line with IHG brand expectations. The hotel features well-appointed suites with fully equipped kitchens, spacious living areas, and premium amenities that support guests in maintaining their daily routines away from home. Beyond its accommodations, the property also emphasizes a strong community environment through regular engagement and support of local initiatives, making it a preferred choice for extended-stay lodging in the Fort Myers area.

The role of General Manager at Candlewood Suites Fort Myers is a pivotal leadership position that drives the success and operational excellence of the hotel. This hands-on General Manager will oversee daily hotel operations with a dedicated focus on Front Desk and Housekeeping departments to ensure top-tier service delivery and brand compliance. The ideal candidate thrives in an extended-stay environment, possesses significant management experience, and demonstrates the ability to nurture strong teams that prioritize guest satisfaction and operational efficiency. This leadership role demands a proactive approach to managing all aspects of hotel operations, including quality audits, financial reporting, labor management, and guest experience enhancement. The General Manager will work closely with Maintenance and Ownership to sustain a property that reflects the high standards of hospitality guests expect from an IHG-branded hotel.

Critical to the role is ensuring that the hotel consistently meets and exceeds IHG brand standards and certification requirements, which underpin the overall guest experience and operational integrity. The General Manager will be responsible for monitoring room inventory and occupancy trends, tailoring services to meet the unique extended-stay guest needs. This involves maintaining exceptional cleanliness, service culture, and problem-solving capabilities within the team. Ensuring accurate financial oversight through budgeting, cost control, and payroll management is also a key responsibility, supporting the hotel's profitability and sustainability.

This is an excellent career opportunity for an experienced hotel management professional seeking to lead a reputable extended-stay property within a respected global brand. The position offers a dynamic work environment with a strong emphasis on team development, guest engagement, and operational excellence. Candidates must hold IHG certification and bring a minimum of 2-3 years’ experience in hotel management, preferably within the extended-stay sector. The General Manager role at Candlewood Suites Fort Myers represents a chance to make a meaningful impact on the hotel's success by fostering a welcoming atmosphere for guests and a positive, accountable culture for employees. The role requires flexibility to work varying schedules, including weekends and holidays, to ensure continuous operational leadership and outstanding guest service.

Job Requirements

  • IHG certification required
  • 2-3 years of hotel management experience
  • proven leadership and management skills
  • experience in Front Desk and Housekeeping operations
  • knowledge of labor management and budgeting
  • ability to work flexible hours including weekends and holidays
  • strong communication and problem-solving abilities

Job Qualifications

  • IHG certification required (Candlewood or other IHG brand experience strongly preferred)
  • minimum 2-3 years of hotel management experience, ideally in extended stay
  • strong leadership, communication, and problem-solving skills
  • proven ability to manage Front Desk and Housekeeping operations
  • experience with labor management, budgeting, and P&L oversight
  • familiarity with IHG systems (Opera, Concerto, Merlin, etc.) is a plus
  • ability to work a flexible schedule, including weekends and holidays

Job Duties

  • Oversee daily operations for Front Desk and Housekeeping, ensuring consistent service delivery
  • maintain full compliance with IHG brand standards, quality audits, and required certifications
  • monitor room inventory, occupancy, and extended-stay guest needs
  • ensure accurate financial reporting, labor management, and cost controls
  • lead the property’s service culture, ensuring a welcoming, problem-solving environment
  • respond to escalated guest concerns and implement corrective actions
  • conduct regular property walks, room inspections, and cleanliness audits
  • maintain high scores in guest satisfaction, cleanliness, and brand metrics
  • recruit, train, and coach Front Desk and Housekeeping staff
  • conduct performance evaluations and provide ongoing development
  • foster a positive, accountable, and team-oriented work environment
  • ensure proper scheduling, payroll accuracy, and staffing coverage

Job Criteria

Experience

Mid Level (3-7 years)


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