General Manager

The Rose Hotel is a distinct boutique hotel renowned for its fine-art-inspired and socially vibrant atmosphere. This establishment creates an ever-changing environment that combines art with unique signature experiences designed to foster spontaneous, memorable connections among guests. Located in an inspiring setting, The Rose Hotel positions itself as refreshingly uncommon - anything but generic - and is dedicated to delivering unforgettable hospitality moments. As a boutique hotel, it emphasizes personalization, creativity, and social engagement, making it an attractive destination for travelers looking to immerse themselves in a dynamic and art-filled experience.

The role of General Manager at The Rose Hotel is a pivotal leadership position responsible for spearheading the hotel's operations and performance. Reporting directly to the Regional Director of Operations, the General Manager is tasked with ensuring exceptional guest experiences, operational excellence, and strong financial results that align with both brand standards and ownership expectations. This position demands visible, hands-on leadership across all hotel departments, cultivating a culture of accountability, professionalism, and service excellence. Key responsibilities include driving revenue growth and profitability by collaborating closely with Sales and Revenue Management teams to develop effective pricing strategies, manage group bookings, and optimize revenue plans. Financial stewardship is critical, as the General Manager develops, oversees, and monitors the hotel’s annual operating budget, prepares financial forecasts, and manages profit and loss performance to maintain fiscal discipline and cost control.

Beyond financial management, the General Manager oversees the full spectrum of human resources activities, including recruiting, onboarding, training, coaching, performance evaluation, and progressive discipline to build a high-performing team that champions guest satisfaction and continuous operational improvement. This leader also conducts frequent property walkthroughs and quality inspections to uphold luxury-level standards throughout guest rooms, public areas, and back-of-house spaces. Compliance with all brand standards, corporate policies, and local, state, and federal regulations is a must. The position requires proactivity in responding to guest feedback, leading service recovery efforts, and driving enhancements in guest satisfaction metrics.

Operational responsibilities extend to the oversight of capital expenditures, vendor relations, and purchasing processes, ensuring appropriate bidding, approvals, and financial accuracy. The General Manager also acts as a key representative of The Rose Hotel in community relations, business associations, and public relations initiatives. Flexibility is essential, as the role demands 24/7 operational oversight with the willingness to work nights, weekends, and holidays as necessary to meet the needs of the business.

This position offers competitive compensation along with a comprehensive benefits package that includes medical, dental, vision coverage, and a 401(k) with company matching. Employees enjoy paid time off, opportunities for professional growth within a strategically expanding company, hotel discounts worldwide, and tuition reimbursement. The Rose Hotel is committed to diversity and inclusiveness, providing equal opportunity employment in a supportive environment that values its associates and their contributions.