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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $110,000.00 - $120,000.00
Work Schedule
Standard Hours
On-call
Weekend Shifts
Night Shifts
Benefits
accident insurance
Critical medical supplement insurance
Dental Insurance
Employee assistance program
Employee hotel room discount
Health Insurance
Health savings account
Holiday pay
Life insurance
long-term disability
Paid Time Off
Paid training
Professional development assistance
Vision Insurance
Job Description
Hampton Inn Loyola is a well-established hotel located at 1209 W. Albion Ave, Chicago, IL 60626. As part of the reputable Hampton Inn brand, this hotel is known for delivering quality accommodations and exceptional hospitality services to guests from around the world. Being a select-service hotel, Hampton Inn Loyola focuses on offering guests a comfortable and convenient stay with attentive customer service, modern amenities, and a friendly environment. This hotel is committed to upholding brand standards and providing memorable experiences to every guest that walks through its doors. The organization values diversity, equity, and inclusion, fostering a workplace culture that... Show More
Job Requirements
- Four-year college degree or equivalent experience in the hotel hospitality field
- 5-10 years of hotel managerial experience with 2-5 years as General Manager in a full-service or select-service upper mid-scale property
- Alcohol awareness certification
- General Manager certification as required by franchise
- Strong leadership and communication skills
- Attention to detail and strong organizational abilities
- Customer service skills
- Computer and accounting knowledge
- Ability to work well under pressure and handle a flexible schedule including weekends and holidays
Job Qualifications
- Four-year college degree or equivalent experience in the hotel hospitality field
- 5-10 years of hotel managerial experience with 2-5 years as General Manager in a full-service or select-service upper mid-scale property
- Alcohol awareness certification
- General Manager certification as required by franchise
- Strong leadership and communication skills
- Attention to detail and strong organizational abilities
- Customer service skills
- Computer and accounting knowledge
- Ability to work well under pressure and handle a flexible schedule including weekends and holidays
Job Duties
- Analyze financials to drive revenue and future profitability
- Create and monitor the annual budget ensuring the hotel meets financial targets
- Establish performance and development goals for team members
- Provide mentoring coaching and regular feedback to enhance performance
- Manage human resources functions including interviewing training coaching counseling and discipline
- Work with executive management housekeeping maintenance restaurant and sales to develop goals and operational objectives
- Ensure all departments are profitable and maintain strong working relationships
- Protect hotel assets through a preventative maintenance program
- Create local and national marketing plans and pricing strategies
- Actively participate in sales discussions meetings and plans
- Respond quickly to changing market conditions and revise strategies accordingly
- Ensure compliance with all federal state and local laws including OSHA EEOC Wage Hour and Health laws
- Maintain a safe and secure environment for guests colleagues and hotel assets
- Ensure overall guest satisfaction by responding quickly to guest requests and following up to ensure satisfaction
- Promote hotel policies and philosophies to employees and guests through direct and indirect interaction
- Perform any other tasks duties as assigned by the manager supervisor
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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