General Manager

Durham, NC, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Medical insurance

meal discounts

provided uniforms

Career advancement opportunities

supportive work culture

Job Description

Wendy's is a renowned leader in the fast-food restaurant industry, known for its commitment to quality, customer satisfaction, and innovation. Established with a focus on delivering fresh, made-to-order meals, Wendy's has grown into one of the most recognized and trusted names worldwide. The company continues to expand its operations while maintaining a culture that values its employees and their contributions. At Wendy's, the goal is to create an outstanding work environment that promotes leadership, development, and teamwork. This order is achieved by empowering employees at all levels to grow and succeed within the organization.

The role of General Manag... Show More

Job Requirements

High school diploma or equivalent
prior experience managing a team in a restaurant environment
strong leadership and decision-making abilities
excellent interpersonal and communication skills
ability to work under pressure and manage multiple tasks
knowledge of food safety and labor cost management
availability to work flexible hours including weekends and holidays

Job Qualifications

Proven experience in guest and customer service
strong employee management skills
sound business and financial management knowledge
excellent communication skills, both written and verbal
ability to motivate and lead teams effectively
prior experience in a leadership role within the restaurant industry
capability to maintain high operational standards

Job Duties

Train, monitor, and reinforce food safety procedures
work with the leadership team to meet sales goals
manage food and labor costs
execute company policies and procedures
monitor food inventory levels and order product when necessary
manage and maintain safe working conditions
manage crew member employees in a manner that maximizes crew retention
interview and hire team members
provide proper training for team members
anticipate and identify problems and initiate appropriate corrective action
maintain fast, accurate service, provide excellent customer service, and meet and/or exceed both company and customer expectations
ensure continual improvement of quality, service, and cleanliness
maximize store sales goals versus budget, including participation in marketing programs

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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