General Manager

Green Thumb Industries (GTI) is a prominent company in the cannabis industry, widely recognized for its commitment to promoting well-being through the power of cannabis. As a leading player in this rapidly growing sector, Green Thumb focuses on delivering premium cannabis products and responsible consumer experiences. The company operates a variety of dispensaries under the RISE brand, offering a welcoming and educational environment for customers. GTI is deeply invested in creating lasting social change by supporting community outreach initiatives and championing economic opportunities for communities disproportionately impacted by the war on drugs. Their values emphasize humility, hard work, gratitude, transparency, collaboration, and a growth mindset with a focus on well-being and inclusion. GTI is an equal opportunity employer dedicated to fostering a diverse and inclusive workplace that reflects the communities they serve, celebrating diversity across various dimensions including race, gender identity, sexual orientation, disability, nationality, religion, and experience.

The role of General Manager at RISE Dispensary is a critical leadership position designed to oversee all aspects of dispensary operations. This full-time leadership opportunity focuses on driving exceptional consumer experiences while ensuring compliance with all state and local cannabis regulations. The General Manager will be responsible for managing inventory operations, enforcing security protocols, overseeing financial records, and leading a dynamic team of store leaders and team members. This role requires a strong emphasis on leadership development, with the General Manager coaching and mentoring the team to achieve performance goals and cultivate a positive work environment. The General Manager acts as a brand ambassador, aligning store activities with Green Thumb's mission and values while contributing to a culture of service, accountability, and operational excellence.

Key competencies for this leadership role include the ability to drive results by inspiring the team to exceed expectations, adapting to changes in the regulatory and business environment, leveraging business insight to optimize store performance, and maintaining a strong focus on consumer needs through data analysis and operational improvements. The General Manager must possess excellent communication and collaboration skills, fostering an inclusive and respectful environment that values diverse perspectives. They are expected to develop talent through continuous coaching, feedback, and professional development, taking ownership of the employee lifecycle and team engagement.

The operational responsibilities include directing all facets of dispensary operations, ensuring full compliance with cannabis security and inventory regulations, managing cash protocols, and maintaining financial and inventory controls. The position also entails conducting regular audits and business reviews aimed at identifying inefficiencies and driving continuous improvements. Experience in managing omni-channel sales environments such as in-store, drive-thru, curbside pickup, and delivery platforms is essential for success in this role.

On the people management side, the General Manager will build and retain a high-performing team by recruiting top talent and implementing effective onboarding and training programs. They will foster a culture of high engagement and performance, motivating the team to exceed revenue targets, maintain schedule compliance, and uphold customer service excellence. The General Manager handles performance management, resolves conflicts, and ensures reliable attendance and punctuality across the team.

Additional role requirements include the ability to perform physical tasks such as moving inventory or standing for prolonged periods, operating point-of-sale systems, and maintaining professional composure in a fast-paced, customer-facing environment. Candidates must be 21 years or older, possess a valid driver’s license or state ID, and be able to pass all necessary background checks. A solid understanding of cannabis laws and regulations, combined with a passion for ongoing learning in the industry, is fundamental.

This is an exciting career opportunity for an experienced retail manager passionate about cannabis and ready to lead with integrity and enthusiasm. The General Manager will be part of a company that values collaboration, continuous improvement, and social responsibility, all while advancing the mission to promote wellness through cannabis.