Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling
Job Description
Wendy's is a renowned fast-food restaurant chain, celebrated for its fresh, quality food and outstanding customer service. Established to deliver a distinctive dining experience, Wendy's has become a household name known for its commitment to excellence and innovation in the food industry. Embracing the values of the Wendy's family means contributing to an environment where great food and great service go hand in hand. The company takes pride in being an equal opportunity employer, welcoming individuals from all races, religions, nationalities, genders, and the LGBTQ+ community. Wendy's also provides reasonable accommodations to individuals with disabilities, ensuring an inclusive workplace where every employee has the opportunity to succeed and grow. This inclusive approach highlights the company's dedication to fostering a diverse and supportive work culture.
The General Manager (GM) role at Wendy's is a pivotal leadership position responsible for overseeing all people and operations within a restaurant. As a GM, you lead a multi-talented team committed to delivering exceptional customer experiences every single day. This role requires hands-on management, mentoring Shift Managers and Crew Members, and setting high standards for every aspect of the restaurant's function. You are accountable for maintaining the highest food quality standards because fresh food is the core of what Wendy's does. Leading by example, you ensure that each shift is better than the last, instilling a culture of continuous improvement among your team.
You will also act as the main driver for sales growth and profitability, employing strategic thinking and operational skills to meet and exceed financial goals. Your leadership is crucial in fostering a welcoming environment where customers are treated like family, encouraging repeat visits through great food, exceptional service, and a great overall experience. This position demands a proactive, professional approach to giving and receiving direction, highlighting a collaborative leadership style. Whether you progressed through the ranks starting as a Crew Member or have experience from another foodservice organization, your passion for the Wendy's mission and values is essential. This role offers an exciting opportunity to be part of a dynamic team working passionately to uphold the Wendy's standard of excellence while leading your restaurant to success.
The General Manager (GM) role at Wendy's is a pivotal leadership position responsible for overseeing all people and operations within a restaurant. As a GM, you lead a multi-talented team committed to delivering exceptional customer experiences every single day. This role requires hands-on management, mentoring Shift Managers and Crew Members, and setting high standards for every aspect of the restaurant's function. You are accountable for maintaining the highest food quality standards because fresh food is the core of what Wendy's does. Leading by example, you ensure that each shift is better than the last, instilling a culture of continuous improvement among your team.
You will also act as the main driver for sales growth and profitability, employing strategic thinking and operational skills to meet and exceed financial goals. Your leadership is crucial in fostering a welcoming environment where customers are treated like family, encouraging repeat visits through great food, exceptional service, and a great overall experience. This position demands a proactive, professional approach to giving and receiving direction, highlighting a collaborative leadership style. Whether you progressed through the ranks starting as a Crew Member or have experience from another foodservice organization, your passion for the Wendy's mission and values is essential. This role offers an exciting opportunity to be part of a dynamic team working passionately to uphold the Wendy's standard of excellence while leading your restaurant to success.
Job Requirements
- Minimum of three to four years experience leading people
- High school diploma or GED
- Demonstrated ability to lead and manage operations in a fast-paced environment
- Knowledge of food safety procedure and standards
- Flexible work availability
- Willingness to travel to other locations as needed
- Ability to stand for long periods, bend, kneel, and lift 25 to 50 pounds
- Ability to handle weather-related conditions
- Ability to wear a headset and operate restaurant equipment
Job Qualifications
- High school diploma or GED
- Some college experience or military background preferred
- Minimum of three to four years experience leading people
- Experience in a foodservice environment preferred
- Demonstrated ability to manage fast-paced operations
- Knowledge of food safety procedures and standards
- Flexible work availability
Job Duties
- Lead all people and operations of a Wendy's restaurant
- Ensure fresh food quality and great customer service every day
- Train and mentor Shift Managers and Crew Members
- Improve operational efficiency each shift
- Give and receive direction professionally
- Increase store sales and profit goals
- Foster a welcoming and family-like environment for customers
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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