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General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Paid vacation
Bi-weekly pay
Career advancement opportunities

Job Description

Popeyes is a globally recognized restaurant brand known for its Louisiana-style fried chicken and Southern-inspired menu. As a fast-growing restaurant chain, Popeyes prides itself on delivering flavorful food and exceptional customer experiences in a clean and welcoming environment. With a commitment to quality, service, and community, Popeyes continues to expand its footprint by investing in strong leadership and passionate teams at each location. The brand offers a dynamic career path with opportunities for growth and development within the fast-food industry.

The role of General Manager at Popeyes is a pivotal leadership position responsible for driving the success of the restaurant by overseeing all aspects of daily operations. This includes motivating and leading the restaurant team to deliver outstanding customer service, ensuring that every guest receives friendly, personalized service alongside great food that is promptly prepared and served. The General Manager is accountable for maximizing sales, profits, and customer satisfaction, while maintaining a safe and inviting atmosphere. This position requires a hands-on leader who can effectively recruit, train, develop, and retain employees to build a high-performing team.

A key responsibility of the General Manager is to create a positive work culture where team members are recognized and rewarded for their achievements, encouraging enthusiasm and dedication across the staff. The ideal candidate must possess strong leadership and organizational skills, with the ability to manage cash controls, enforce company policies, and oversee inventory management to ensure operational efficiency. The role also includes implementing local store marketing initiatives to increase sales and guest traffic, underscoring the importance of community engagement and promotional efforts.

Candidates for this role will benefit from a competitive salary and a comprehensive benefits package that includes medical and dental coverage, paid vacation, bi-weekly pay, and career advancement opportunities. Popeyes values diversity, hard work, and customer-focused service, making it an excellent place for driven individuals seeking a rewarding management career in the restaurant industry. Join Popeyes as a General Manager and lead your team to culinary and service excellence while advancing your professional journey.

Job Requirements

  • 2-4 years supervisory or management experience in a restaurant environment
  • ability to train, guide and lead management staff
  • ability to work with a high degree of independence and discretion
  • ability to work flexible hours
  • good problem solving techniques
  • good writing, verbal, math and interpersonal skills
  • excellent organization and time management skills
  • valid drivers license with reliable transportation

Job Qualifications

  • 2-4 years supervisory or management experience in a restaurant environment
  • ability to train, guide and lead management staff
  • ability to work with a high degree of independence and discretion
  • ability to work flexible hours
  • good problem solving techniques
  • good writing, verbal, math and interpersonal skills
  • excellent organization and time management skills
  • valid drivers license with reliable transportation

Job Duties

  • instructs, trains, coaches and develops the restaurant team to create an environment where enthusiastic people are recognized and rewarded for achieving organizational and personal goals
  • responsible for the overall recruiting and hiring of hourly employees
  • ensures employee retention by effectively staffing the team to maximize customer service and sales efforts
  • works to maximize sales and profits within the restaurant
  • responsible for all cash controls and enforcement of company policies
  • prepares and executes local store marketing, merchandising, sales and promotional efforts to increase sales volume and guest traffic
  • oversees the responsible ordering, accounting and maintenance of all food and paper inventories
  • assures that all safety and security procedures are followed within the restaurant

Job Criteria

Experience

Mid Level (3-7 years)


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