Wendy's logo

General Manager

Tulsa, OK, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

competitive pay
bonus program
Sick Time
Vacation Time
Free Meal Program
Life insurance
health insurance options

Job Description

Wendy's is a renowned fast-food restaurant chain known for its commitment to quality, service, and cleanliness. With a rich history of providing quick and delicious meals, Wendy's has become a favorite destination for customers seeking a satisfying dining experience. The company values innovation, teamwork, and customer satisfaction, which are reflected in every aspect of its operations. As part of the Cotti Foods family, Wendy's continues to expand and adapt to meet the evolving needs of its diverse customer base, maintaining a strong presence in the competitive fast-food industry.

The role of General Manager at Wendy's is pivotal to the success of each restaurant location. The General Manager provides vision and leadership to all crew members, shift supervisors, and restaurant managers to ensure that every customer's expectations are not only met but exceeded on every visit. This position involves overseeing day-to-day operations, from managing food safety protocols and maintaining quality standards to driving sales and achieving business objectives. As a General Manager, you will develop and mentor your team, fostering a positive dining experience and a cohesive work environment. The role requires balancing people management with financial acumen, ensuring the restaurant operates efficiently and profitably.

General Managers at Wendy's embrace the company’s spirit, inspiring their teams to deliver excellent customer service and maintain a strong, customer-oriented culture. They play a critical role in coaching employees, identifying problems early, and taking corrective actions to sustain high standards of food quality, service speed, and cleanliness. The position also involves maximizing store sales goals through active participation in marketing programs and ensuring that the Wendy’s brand and assets are protected at all times. With a focus on continuous improvement and team development, this role offers both challenges and rewarding opportunities for growth within the company.

This position typically requires candidates to be dependable, punctual, and professional with excellent communication skills and a strong work ethic. Wendy's offers competitive pay along with a bonus program and comprehensive benefits, including health insurance options, paid time off, and advancement opportunities. General Managers are expected to be hands-on leaders who can work in a fast-paced environment while maintaining a positive attitude and collaborative spirit. This is a full-time, leadership role ideal for those passionate about the restaurant industry and committed to fostering a great team and customer experience.

Job Requirements

  • Must be at least 18 years of age
  • High school diploma or GED
  • One year of restaurant management experience
  • Must be dependable and punctual
  • Neat, clean and professional appearance
  • Up-beat and engaging personality
  • Fluent English-speaking and writing skills
  • Highly collaborative nature
  • Exhibit a sense of urgency
  • Strong work ethic
  • Excellent math skills, including basic computations and the ability to apply concepts of basic algebra
  • Ability to travel to other restaurants, meetings, etc. as needed
  • Ability to stand for long periods
  • Frequent bending, kneeling, lifting (25-50 lbs)

Job Qualifications

  • High school diploma or GED
  • One year of restaurant management experience
  • Excellent math skills, including basic computations and basic algebra
  • Strong communication skills with fluent English speaking and writing
  • Up-beat and engaging personality
  • Highly collaborative nature
  • Ability to travel as needed
  • Strong work ethic
  • Dependable and punctual
  • Neat, clean, and professional appearance

Job Duties

  • Provide vision and leadership to crew, shift supervisors, and restaurant managers
  • Oversee daily restaurant operations to ensure food safety procedures are followed
  • Maximize store sales and profit goals
  • Maintain quality, service, and cleanliness standards
  • Mentor and develop team members to advance their skills
  • Create a customer-oriented and highly productive team
  • Anticipate and resolve operational problems
  • Participate in marketing programs to support sales goals

Job Criteria

Experience

Mid Level (3-7 years)


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