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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $53,000.00 - $79,200.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
performance bonuses
Paid training
Employee Discounts
Job Description
DKN Hotels is a prominent hotel management company dedicated to providing exceptional hospitality experiences and superior guest services. With a commitment to excellence and innovation, DKN Hotels manages a diverse portfolio of properties, each tailored to meet the unique needs of their guests. The company values integrity, teamwork, and customer satisfaction, positioning itself as a leader in the hospitality industry. Their focus on community involvement and sustainable practices further enhances their reputation as a responsible and guest-centric organization. Working at DKN Hotels offers a dynamic environment where professional growth, guest interaction, and operational excellence are paramount.
The role of ... Show More
The role of ... Show More
Job Requirements
- Minimum of two years hotel experience at General Manager level or higher preferred
- Strong oral and written English skills
- Experience in hiring, training, supervision, forecasting, budget preparation, and cost control
- Ability to lead and build an effective team
- Strong leadership, salesmanship, and public relations skills
- Proficient in supervising, training, coaching, and counseling
- Ability to make timely and effective decisions
- Ability to prioritize, organize, and delegate work assignments
- Ability to maintain good team member relations
- Ability to develop and maintain effective guest relations
- Ability to manage multi-departmental operations
- Ability to direct performance of team members and follow-up with corrective action
- Ability to work long hours, five to six days a week
- Basic accounting procedures
- Computer skills including Word, Excel, and PowerPoint preferred
- Operation of cash registers and calculator helpful
- Valid driver’s license with proof of auto liability insurance
Job Qualifications
- Minimum of two years hotel experience at the General Manager level or higher preferred
- Strong oral and written English skills
- Experience in hiring, training, supervision, forecasting, budget preparation, and cost control
- Ability to lead and build an efficient team
- Strong leadership, salesmanship, and public relations skills
- Proficient in supervising, training, coaching, and counseling
- Ability to make timely and effective decisions
- Ability to prioritize, organize, and delegate work
- Ability to maintain positive team member relations
- Ability to develop and maintain effective guest relations
- Ability to manage multi-departmental operations
- Ability to direct team performance and implement corrective actions
- Basic accounting knowledge
- Computer proficiency in Word, Excel, and PowerPoint preferred
- Valid driver’s license with proof of auto liability insurance
Job Duties
- Exceeding guest expectations by providing outstanding service
- Demonstrating leadership through effective communication and integrity
- Developing and building cohesive teams
- Improving service by understanding guest needs and providing coaching
- Coaching and developing team members to enhance skills
- Modeling appropriate behaviors as a role model
- Supervising and managing daily hotel operations and team members
- Making decisions and solving operational problems
- Communicating effectively with supervisors, peers, and subordinates
- Managing daily hotel operations to meet quality and guest standards
- Guiding and motivating subordinates by setting performance standards
- Administering recognition programs for outstanding employee performance
- Organizing, planning, and prioritizing work
- Resolving conflicts and negotiating with others
- Training and teaching team members
- Reviewing daily reports and managing financial transactions
- Hiring, training, coaching, delegating and terminating staff as needed
- Negotiating contracts and sales agreements
- Ordering supplies and approving invoices
- Monitoring receivables
- Participating in community events
- Overseeing hotel refurbishment and marketing initiatives
- Participating in budgeting and planning
- Performing other duties as assigned by supervisor
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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