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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $70,304.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
performance bonuses
Job Description
Fine Hospitality is a renowned hotel management company that operates a portfolio of hotels across various regions, focusing on delivering exceptional guest experiences combined with profitable and efficient operations. Known for its commitment to quality and excellence, Fine Hospitality places a strong emphasis on leadership, team collaboration, and adherence to high standards in hospitality services. As a brand, it partners with major hotel systems like Choice and maintains industry-leading standards to ensure its hotels remain competitive and profitable. This role is based within one of Fine Hospitality's branded hotels, where the culture revolves around professionalism, guest satisfaction, community involvement, and... Show More
Job Requirements
- 5 years hotel operations experience with a minimum of 3 years at the management level
- knowledge of Choice or similar branded hotel systems
- effective leadership skills
- self-motivator
- team builder
- willingness to work 50 plus hours per week
- available minimum 5 days per week
- ability to communicate effectively
- proficiency in computer skills
- good listener with reasoning abilities
- professional appearance
- ability to work weekends and holidays
- empathy and tolerance
- consistent and rational decision-making
- adherence to company policies and standards
Job Qualifications
- Bachelor’s degree in hospitality management or related field preferred
- minimum of 5 years hotel operations experience with at least 3 years in a management role
- prior experience as General Manager or Assistant General Manager
- knowledge of Choice or similar branded hotel systems
- strong leadership and team-building skills
- effective communication and computer skills
- proven ability to manage budgets and financial performance
- experience in sales and marketing strategy development
- skills in training and staff development
- ability to work minimum 50 hours per week including weekends and holidays
- understanding of safety and emergency procedures
- proficiency with hotel industry technology
Job Duties
- Optimize and maximize guest and associate experience
- aggressively pursue sales and revenue goals
- effectively manage and control all operational expenses
- ensure the hotel meets and exceeds brand standards for guest satisfaction
- analyze service issues and implement training programs
- provide leadership support and actively participate with the sales team
- maintain relationships with local community organizations
- motivate, coach, and train team members
- interpret financial results and assist in preparing the annual budget
- monitor cost and expense control systems
- send daily activity reports to Director of Operations
- maintain high personal visibility and handle emergencies
- address complaints and solve problems
- train employees to provide professional and friendly service
- conduct regular meetings with department heads
- ensure safety policies are known and followed
- maintain adequate staffing
- handle supervisory responsibilities per SOPs
- stay overnight at hotel periodically to experience guest service
- monitor competition and market trends
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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