General Manager

Virginia Beach, VA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Rotating Shifts

Day Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Career development opportunities

performance bonuses

Job Description

Cantina Laredo is a leading upscale Mexican restaurant chain known for its innovative approach to traditional Mexican cuisine. The restaurant prides itself on delivering an exceptional dining experience through high-quality food, vibrant ambiance, and attentive service. Cantina Laredo has established itself as a favorite destination for both casual diners and special occasions, blending authentic flavors with modern culinary techniques. The company emphasizes a commitment to excellence, community involvement, and employee development, making it a dynamic and rewarding workplace for hospitality professionals. As part of a growing and respected restaurant group, Cantina Laredo offers an environment that values creativity, teamwork, and operational excellence. The brand's continued success is driven by maintaining high standards in food quality, customer service, and intelligent business management, which opens numerous career opportunities for passionate professionals in the restaurant management field.

The position of General Manager at Cantina Laredo plays a crucial role in ensuring the seamless operation of the restaurant. This role requires a strategic leader capable of balancing business growth with maintaining top-tier operational standards and cultivating a motivated team. The General Manager is responsible for overseeing all facets of the restaurant's functions, including financial performance, staff development, guest satisfaction, and adherence to health and safety regulations. This full-time leadership role demands a seasoned professional with a deep understanding of restaurant management, excellent interpersonal skills, and the ability to drive results by inspiring a team. Key responsibilities include developing monthly profit and loss (P&L) projections, setting and monitoring quarterly goals for subordinate managers, and maintaining effective staffing levels by managing recruitment and retention initiatives. Furthermore, the General Manager must handle customer relations effectively, address complaints with professionalism, and engage actively in community events to enhance the restaurant's visibility and sales.

The role requires a hands-on management style characterized by active circulation throughout the restaurant areas during shifts, delegation to managers with clear accountability, and fostering a positive team environment with high expectations. The ideal candidate should have at least 10 years of experience in restaurant management, with a minimum of 5 years as a General Manager, alongside relevant certifications such as Food Handlers Permit, TABC/ABC license, and preferably ServSafe Manager certification. The physical demands of the job include the ability to stand, walk, and manage restaurant operations during busy shifts, with reasonable accommodations available for individuals with disabilities. The General Manager position at Cantina Laredo offers an exciting opportunity to contribute to a thriving brand while advancing one’s career in a supportive and growth-oriented environment. Salary details are competitive and commensurate with experience, reflecting the high level of responsibility and expertise required for this senior role.

Job Requirements

Food Handlers Permit where required
TABC/ABC license as required
ServSafe Manager certification preferred
Minimum 10 years experience in restaurant management
At least 5 years experience as General Manager
Ability to manage all aspects of restaurant operations
Strong leadership and team development skills
Excellent communication and interpersonal skills
Capacity to develop financial projections and control budgets
Ability to handle guest relations and crisis management
Physical ability to perform duties including standing and walking throughout shifts

Job Qualifications

Food Handlers Permit where required
TABC/ABC license as required
ServSafe Manager certification preferred
Minimum 10 years experience in restaurant management
At least 5 years experience as General Manager
Proven leadership and communication skills
Strong knowledge of restaurant operations and financial management
Ability to handle customer relations and resolve complaints
Demonstrated capacity to develop and mentor staff
Familiarity with health, safety, and sanitation regulations

Job Duties

Develop monthly P&L projections
Develop subordinate managers by establishing quarterly goals
Take responsibility for all aspects of restaurant operations
Provide constructive feedback on company direction and decisions of upper management
Maintain effective staffing levels through employee retention and recruitment
Identify performance problems and implement corrective action plans
Ensure high quality of operations adhering to company standards including preparation, service procedures, health, safety, and sanitation standards
Handle all guest complaints and crisis situations effectively
Actively participate in the community to increase sales and enhance restaurant awareness
Recognize 50 regular customers by name
Create an environment of high expectations and team cohesiveness among managers
Manage all areas of the restaurant by circulating regularly throughout each shift
Effectively delegate to subordinate managers
Set the pace of the restaurant