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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $45,600.00 - $68,100.00
Work Schedule
Standard Hours
Benefits
competitive salary
Paid Time Off
Travel discount
Medical insurance
Dental Insurance
Vision Insurance
Mental health plans
401(k)
401(k) matching
Job Description
Springwood Hospitality is a renowned hospitality management company specializing in the operation of Hilton and Marriott hotels. With a strong emphasis on building award-winning teams, Springwood Hospitality focuses on creating exceptional and memorable experiences for both guests and employees alike. Their management philosophy centers around cultivating an environment where caring, lasting relationships are developed through fulfilling interactions, leading to positive and impactful experiences for everyone involved. The company prioritizes leadership driven by HEART, reflecting a commitment to integrity, respect, and genuine care within the hotel industry. They embody core values known as the Springwood Essentials, which serve as guiding principles... Show More
Job Requirements
- High school diploma or equivalent
- minimum five years management experience in a hotel setting
- proven experience supervising a team of 15 or more associates
- strong knowledge of Marriott and Hilton brand standards
- experience managing food and beverage operations
- excellent communication and leadership skills
- ability to work within budget and labor models
- certification in Food, Beverage, CPR and relevant city/state required training
- commitment to company values and growth mindset
Job Qualifications
- Commitment to the company and the achievement of its purpose
- ability to effectively inspire others and engage associates and colleagues on difficult issues
- creative and strategic skills
- five years experience supervising at least 15 associates
- knowledgeable hotel professional with at least 2 plus years experience managing a select service property with a bar/restaurant
- Marriott and/or Hilton brand knowledge
- growth mindset with willingness to try new things and see what works
- relentless about improvement
Job Duties
- Ensure all hotel associates lead from the heart when interacting with customers
- review ongoing training practices to ensure all associates are kept up to date on current policies and procedures
- maintain a professional cohesive team by hiring, training, coaching, counseling and developing the most qualified individuals
- promote positive morale and friendly attitudes
- monitor communication between departments to ensure a positive flow of information in a timely manner
- develop and execute aggressive long and short range financial objectives to meet and exceed budgeted sales goals and budgeted expense goals
- manage the F&B outlet to maximize revenue and profitability
- review on a daily/weekly basis all cost accounts for each area of the hotel
- work within budgeted guidelines for maximum revenues and within labor models
- ensure that all equipment is maintained in accordance with service standards and that outages are reported and resolved in a timely manner
- complete administrative duties in a timely manner including schedules, payroll, inventories, orders, daily reports, accounting controls
- communicate and document using internal means such as Quore, Drive, email, Workvivo
- be thoroughly familiar with the Associate Handbook and implement all company rules, policies and procedures
- maintain certification for all required trainings including Food, Beverage, CPR, and all city and state required training
- maintain involvement in the community from both business and charitable avenues
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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