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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Advancement opportunities
uniform provided
meal discounts
Paid Time Off
Employee assistance program
retirement savings plan
Job Description
Wendy's is a global leader in the fast-food industry renowned for its fresh, high-quality menu offerings and commitment to outstanding customer service. Founded in 1969, Wendy's has grown into one of the largest and most recognizable quick-service restaurant chains worldwide, known for its square-shaped beef patties, signature frosty desserts, and a welcoming dining experience. With thousands of locations, Wendy's fosters a company culture centered around people, innovation, and excellence, making it a desirable employer in the restaurant industry. This culture emphasizes respect, diversity, and teamwork, creating an environment where employees can thrive and build rewarding careers. The company provides comprehensive... Show More
Job Requirements
- High school diploma or equivalent
- Previous management experience in a fast-paced restaurant environment
- Ability to work flexible hours, including nights, weekends, and holidays
- Strong organizational and multitasking skills
- Proficiency in handling customer relations and conflict resolution
- Physical ability to stand for extended periods and perform tasks requiring manual effort
Job Qualifications
- Proven leadership experience in the restaurant or hospitality industry
- Strong communication skills, both written and verbal
- Experience in guest and customer service
- Ability to manage business and financial operations
- Skilled in motivating and developing teams
- Knowledge of food safety standards and procedures
- Excellent problem-solving and decision-making abilities
Job Duties
- Train, monitor, and reinforce food safety procedures
- Work with the leadership team to meet sales goals
- Manage food and labor costs
- Execute company policies and procedures
- Monitor food inventory levels and order product when necessary
- Manage and maintain safe working conditions
- Manage crew member employees in a manner that maximizes crew retention
- Interview and hire team members
- Provide proper training for team members
- Anticipate and identify problems and initiate appropriate corrective action
- Maintain fast, accurate service, provide excellent customer service, and meet and/or exceed both company and customer expectations
- Ensure continual improvement of quality, service, and cleanliness
- Maximize store sales goals versus budget, including participation in marketing programs
- Support diversity and promote an inclusive workplace environment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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