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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $23.63 - $29.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Career Development
Job Description
Popeyes Louisiana Kitchen is a globally recognized quick-service restaurant chain known for its distinctive Louisiana-style fried chicken and bold, flavorful menu items. Founded in 1972, Popeyes has grown substantially, earning a reputation for high-quality food, genuine guest experiences, and a commitment to community engagement. The brand operates numerous locations worldwide and is celebrated for its vibrant culture and dedication to customer satisfaction. At its core, Popeyes strives to deliver memorable dining experiences by blending traditional southern flavors with exceptional service provided by a motivated and well-trained team of restaurant professionals.
The Restaurant General Manager (RGM) at Popeyes assumes a pivot... Show More
The Restaurant General Manager (RGM) at Popeyes assumes a pivot... Show More
Job Requirements
- Must be at least eighteen (18) years of age
- high school diploma or GED required
- 1-2 years of previous quick service restaurant experience
- experience in management preferred
- some understanding of P&L interpretation and management to influence profitability
- ability to prioritize own and others’ work and time to meet deadlines and objectives
- demonstrated leadership skills
- demonstrated understanding of guest service principles
- available to work evenings, weekends and holidays
- ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant
- must have open availability
Job Qualifications
- Must be at least eighteen (18) years of age
- high school diploma or GED required
- 1-2 years of previous quick service restaurant experience, experience in management preferred
- some understanding of P&L interpretation and management to influence profitability
- ability to prioritize own and others’ work and time to meet deadlines and objectives
- demonstrated leadership skills
- demonstrated understanding of guest service principles
- available to work evenings, weekends and holidays
- ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant
- must have open availability
Job Duties
- Has primary accountability for the restaurant P&L and actively manages towards desired financial outcomes
- reviews key P&L lines to increase profitability for the restaurant
- drives sales through proactive guest service, people development and operations management
- analyzes sales and labor during and after each shift
- adjusts labor as needed
- motivates and directs team members to exceed Guest expectations with accurate, friendly, and fast service in a clean facility
- manages the Guest experience through operations and timely response to Guest issues
- problem solves Guest feedback systems to determine root-causes and develops action plans to address issues
- identifies and interacts with the community to engage prospective Guest and execute on local marketing initiatives
- leads the restaurant’s recruitment and selection process to build and retain an effective restaurant team
- inspires the restaurant team by effectively managing individual and team recognition programs
- provides coaching and feedback to Assistant Managers and team to increase the restaurant team’s capabilities and raise restaurant performance
- demonstrates commitment to goals and inspires others to deliver superior performance
- enforces compliance with health, safety, cleanliness, security, and fire standard and regulations
- ensures that restaurant upholds operational and brand standards
- ensures the team deliver Popeyes brand programs, Limited time offers, and core product with operational excellence
- identifies problems, conducts high level troubleshooting and seeks maintenance support for restaurant equipment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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