General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $49,600.00 - $74,100.00
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Work Schedule

Standard Hours
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Benefits

401k
Medical insurance
Dental Insurance
Vision Insurance
Reduced cost employee meal
Paid sick leave
Paid vacation
bonus program

Job Description

Abby's Restaurant is a well-established dining destination known for its commitment to quality food, excellent customer service, and a friendly atmosphere. As a popular restaurant that prides itself on offering a memorable dining experience, Abby's continually strives to maintain high standards in food quality, sanitation, and overall guest satisfaction. With a focus on delivering prompt and courteous service, Abby's has garnered a loyal customer base that expects both delicious meals and a welcoming environment. The restaurant environment combines a clean and inviting space with attentive service, making it a preferred choice for families, friends, and individual diners alike. Abby's operates with a team-oriented approach, valuing the contribution of each staff member and fostering growth and professional development within the company. Hiring for the position of General Manager, Abby's seeks a leader who can oversee the daily operations and ensure that every aspect of the restaurant meets the highest standards of quality and customer satisfaction. This role is full-time and comes with a competitive salary package, complemented by a comprehensive benefits plan including healthcare, 401k, paid time off, and employee meal discounts.

The General Manager at Abby's Restaurant plays a pivotal role in managing and directing operations to achieve the restaurant’s goals related to sales, profits, food quality, and customer satisfaction. This leadership position entails closely monitoring sales volumes to optimize staffing levels, ensuring that the restaurant operates efficiently and that customers receive prompt and courteous service at all times. The manager is the front line of customer complaint resolution, tasked with handling all issues personally to maintain a positive dining experience. Maintaining cleanliness, food safety, and sanitary conditions—across the kitchen, dining areas, and restrooms—is a key responsibility, along with consistent supervision of food presentation and compliance with portion and preparation specifications. The General Manager is also responsible for employee training, performance reviews, and enforcing personnel policies to uphold a motivated, effective, and customer-focused team. Successfully managing employee morale, reducing turnover, and fostering a positive workplace culture are critical to the success of this role. Overall, this position demands strong leadership, excellent interpersonal skills, a keen eye for quality control, and a dedication to operational excellence within a fast-paced restaurant setting.

Job Requirements

  • High school diploma or equivalent
  • Minimum 3 years restaurant management experience
  • Ability to work flexible hours including weekends and holidays
  • Successful completion of background check and drug screen
  • Strong problem-solving skills
  • Effective leadership and team management abilities
  • Knowledge of food safety and sanitation guidelines

Job Qualifications

  • Minimum of 3 years experience in restaurant management
  • Strong leadership and interpersonal skills
  • Proven ability to manage customer service and resolve complaints effectively
  • Knowledge of food safety regulations and sanitation standards
  • Experience in staff training and development
  • Ability to oversee financial targets and control labor costs
  • Excellent communication skills

Job Duties

  • Manage daily restaurant operations to assure quality food and sanitation
  • Monitor sales volumes and adjust staffing levels accordingly
  • Resolve customer complaints personally to ensure satisfaction
  • Maintain high standards of cleanliness and appearance in all restaurant areas
  • Enforce food safety and quality standards
  • Conduct training and performance reviews for subordinate managers
  • Administer staff personnel matters including promotions and terminations

Job Criteria

Experience

Mid Level (3-7 years)


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