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Omni Hotels logo

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $240,000.00 - $270,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
401(k) retirement plan
Paid Time Off
Employee Discounts
Professional development opportunities
Vision Insurance

Job Description

The Omni Providence Hotel is a prestigious landmark hotel located in the vibrant city of Providence, Rhode Island. This upscale convention hotel is uniquely situated adjacent to major attractions such as the Rhode Island Convention Center, the Amica Mutual Pavilion, and the Providence Place Mall. The hotel’s prime location offers guests convenient walking access to the rich historical sights and renowned dining options that Providence has to offer. The Omni Providence is recognized not only for its beautiful facilities and prime location but also for its outstanding commitment to service, which is made possible by its dedicated and diverse team... Show More

Job Requirements

  • Minimum 5 years experience as a General Manager in a four-diamond hotel
  • Bachelor’s degree or equivalent preferred
  • Experience managing labor relations in a union environment
  • Strong leadership and communication skills
  • Demonstrated ability to drive revenue growth and operational excellence
  • Experience with P&L responsibilities
  • Ability to work collaboratively with sales and operations teams
  • Commitment to fostering associate engagement and development

Job Qualifications

  • 5 years minimum experience as a General Manager or Resort Manager in an upscale environment
  • Experience in a union environment preferred
  • Bachelor's degree or equivalent preferred
  • Previous experience with labor relations/managing in a union environment required
  • Previous experience in a resort environment with seasonal business fluctuations preferable
  • Strong leadership skills
  • Excellent communications skills
  • Able to motivate team to provide best in class customer service
  • 10+ years of P&L responsibilities

Job Duties

  • Sets goals and expectations for direct reports
  • Identifies leadership and fosters career development
  • Inspires and motivates team to achieve operational excellence
  • Creates a cohesive leadership team and positive business environment that consistently delivers results
  • Develops deployment strategies to market property to continue to grow market share
  • Supports the sales strategy by encouraging effective revenue management practices
  • Reviews the STR report, competitive shopping reports and using other resources to maintain an awareness of the property's market position
  • Identifies key drivers of business success
  • Reviews sales goals and strategies to ensure alignment with positioning and pricing
  • Ensures sales and revenue engines are leveraged to drive RevPAR improvement year over year
  • Ensures capital expenditure funds are being budgeted and deployed effectively and within program
  • Holds staff accountable for successful performance in a positive manner
  • Utilizes an open door policy
  • Communicates a clear and consistent message regarding property goals to produce desired results
  • Fosters associate engagement to providing excellent service
  • Conducts annual performance appraisals with direct reports according to Standard Operating Procedures
  • Hires executive committee team members who demonstrate strong functional expertise, creativity, and entrepreneurial leadership to meet the business needs of the operation
  • Works collaboratively with Global Sales Offices to build and nurture strong relationships to aid the business objectives of the hotel
  • Provides strategic direction and direct support to ensure the success of the group sales team
  • Participates in daily Operations meetings to ensure strong and sustained interdepartmental communications, problem resolution and guest satisfaction
  • Participates directly in risk management issues and prevention including legal and workers compensation
  • Ensures accurate revenue, expense and labor forecasts and execution
  • Creates appropriate development plans based on individual strengths, development needs, career aspirations and abilities
  • Participates in member relations to facilitate retention and acquisition

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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