General Manager

Edinburg, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

employee recognition programs

Career development opportunities

Job Description

Wingstop is a leading restaurant franchise specializing in flavorful chicken wings and a unique dining experience. Renowned for its commitment to quality and customer satisfaction, Wingstop has established itself as a vibrant and dynamic company in the food service industry. With numerous locations across the country, Wingstop focuses on delivering exceptional taste, excellent service, and an engaging atmosphere that reflects its mission to Serve the World Flavor. As a part of this thriving restaurant franchise, the General Manager holds a pivotal role in driving the restaurant's success and maintaining the high standards that Wingstop is known for.

The Gener... Show More

Job Requirements

Minimum of high school diploma or GED
some college preferred
must be 18 years of age or older
proficient in Microsoft Office applications including Word, Excel, and Outlook
adaptable to new systems quickly

Job Qualifications

Minimum of 5 plus years of previous food service, retail or restaurant supervisory experience
proficiency in analyzing profit and loss statements and overall financial performance of a restaurant
demonstrated ability in recruiting and selecting team members
knowledge of labor laws
strong written and verbal communication skills
initiative and assertiveness
strong interpersonal skills and conflict resolution skills
strong leadership skills and ability to manage, train, develop and motivate a diverse crew
passion for hospitality and serving guests
ability to work 50 to 60 hours per week including mornings, evenings, weekends, and holidays
ability to problem solve effectively
willingness to accept feedback and improve
ability to set goals and implement action plans
ability to measure performance both subjectively and objectively
ability to cultivate an attractive culture
ambassador of the brand culture and mission

Job Duties

Staff the restaurant timely and efficiently with carefully selected team
ensure the restaurant environment is safe at all times for team members and guests
oversee the orientation and onboarding process and ensure proper execution
write and implement or monitor shift leader development and performance plans
make all final hire and separation decisions for the restaurant and ensure proper procedures are followed
create team member schedules considering availability, payroll, and overtime costs
own the performance of the entire team and foster the culture through respect, recognition, and reward
audit all facets of operations and develop solutions to improve
understand budget and cost trends impacting operations
create business plans and perform financial analysis
control cash, property, product, and equipment
build sales and control labor and food costs
meet targets set by Operations Leadership
set aggressive goals to drive business metrics
maintain operational standards and communicate maintenance issues to Facilities Department
ensure all facilities meet company standards
communicate effectively from District Manager to all team members
use company tools to coach, mentor, and develop team members
ensure compliance with risk management standards

Job Criteria

Experience

Expert Level (7+ years)

Job Location

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