Sonic Drive-In logo

General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities

Job Description

McCue Group Sonics is a prominent operator of SONIC Drive-Ins, a beloved American fast-food chain known for its classic drive-in dining experience. SONIC Drive-In has established a unique niche in the fast-food industry by combining speedy service with a nostalgic flair that includes carhop service and a diverse menu featuring classic American fare such as burgers, hot dogs, and shakes. As part of a franchise system, McCue Group Sonics manages several locations with an emphasis on delivering a quality guest experience, prioritizing cleanliness, safety, and efficiency. This company values leadership, community involvement, and operational excellence, aiming to grow its brand while maintaining high standards in all aspects of its service.

The role of General Manager at a SONIC Drive-In is a significant leadership position with overarching responsibility for the full scope of restaurant operations. As the highest-ranking manager on-site, the General Manager is accountable for ensuring the drive-in meets and exceeds company standards in food quality, service speed, and workplace environment. This position calls for a dynamic leader who can hire, train, and develop employees while maintaining a positive and motivating atmosphere. The General Manager must balance managing a profit and loss statement with providing outstanding customer service, all within a fast-paced, often high-pressure environment.

The General Manager oversees operational aspects including staff scheduling, training, safety, sanitation, and legal compliance with federal, state, and local regulations. Leadership at this level means employing a fair, firm, and fun approach to management—modeling the values that foster a welcoming, efficient, and enthusiastic workplace. The manager must be adept at quickly resolving employee concerns, celebrating team successes, setting clear expectations, and offering continuous feedback. Understanding how to analyze performance metrics to optimize both financial results and guest satisfaction is crucial.

Community engagement is also emphasized, as the General Manager plays a key role in promoting the SONIC brand locally, driving sales growth, and maintaining high guest retention. This role requires a willingness to work irregular hours including nights, weekends, and holidays to ensure consistent operational excellence.

The ideal candidate will bring prior management experience, preferably in the restaurant or retail industry, and demonstrate high personal standards and resilience. An eagerness to learn and a positive attitude, especially during busy periods, are essential traits. The position generally requires a high school diploma or equivalent, with an associate's degree in business or a related field preferred. Additionally, experience in handling a full range of restaurant management tasks including recruitment, labor law compliance, and financial oversight is necessary.

Working at McCue Group Sonics as a SONIC Drive-In General Manager means joining a team that values growth, respect, and a fun-loving spirit while holding itself to rigorous professional standards. It is an opportunity to lead within a well-established, culturally iconic brand and make a direct impact on both guest experiences and business success. SONIC and its franchisees are committed to Equal Opportunity Employment and to accommodating individuals with disabilities to support an inclusive workplace.

Job Requirements

  • High school diploma or equivalent
  • Minimum of two years of restaurant management experience
  • Experience running shifts without supervision
  • Required to work a minimum five day workweek with four closing shifts or four day workweek guaranteed
  • Knowledge of recruiting, interviewing and selection practices
  • Knowledge of federal and state labor laws and local health and sanitation laws
  • Leadership and supervisory skills with effective verbal and written communication
  • Basic accounting and computer skills
  • Ability to follow directions and work autonomously
  • Ability to multi-task and solve problems
  • Problem solving, decision-making and conflict-resolution skills
  • Willingness to abide by appearance, uniform and hygiene standards
  • Prior experience in QSR preferred
  • Flexible availability including nights, weekends, and holidays

Job Qualifications

  • Prior management experience
  • restaurant or retail industry highly preferred
  • High standards for self and the team
  • Positive attitude especially during rushes or stressful situations
  • Resiliency in trying different approaches to solve problems
  • Eagerness to learn and grow professionally and personally
  • Ability to prioritize and complete tasks accordingly
  • Excellent leadership and communication skills
  • Associate’s degree in business or related field preferred
  • Willingness to work irregular hours including nights, weekends, and holidays

Job Duties

  • Hiring, training, managing, supervising, directing, and developing great people ready to serve a SuperSONIC experience to every guest
  • Demonstrating a fair, firm, fun leadership approach, and leading by example
  • Managing a profit and loss statement to exceed expectations every week, month, and year
  • Swiftly resolving employee concerns with a thoughtful approach
  • Celebrating team successes and coaching for better performance
  • Setting expectations and providing clear and continuous feedback
  • Creating an upbeat positive atmosphere during the shift that makes work fun

Job Criteria

Experience

Mid Level (3-7 years)


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