General Manager

Firehouse Subs is a rapidly expanding restaurant franchise known for its commitment to quality, community involvement, and outstanding customer service. With over 20 locations, this franchise group thrives on a culture of teamwork, respect, and meaningful service. Firehouse Subs is more than just a place to enjoy fresh and flavorful sandwiches; it is a company dedicated to doing good for the communities it serves, supporting career growth, and promoting a positive work environment. The franchise emphasizes fostering leadership from within, providing its team members with ample opportunities for personal and professional development. Employees benefit from a thorough training program and a supportive culture that values dedication and enthusiasm for hospitality. The organization believes in creating careers rather than jobs, highlighting the pride it takes in being a community-centered company that delivers top-tier food and hospitality.

The role of General Manager at a Firehouse Subs restaurant is pivotal to the brand's mission and success. This full-time position requires a passionate and driven leader who will manage daily operations to ensure exceptional service, food quality, and cleanliness. The General Manager will lead a high-performing team by recruiting, hiring, training, and mentoring staff to create a cheerful, fun, and professional work environment. The role involves overseeing financial aspects such as managing food costs, labor, utilities, and overall profitability to drive the restaurant’s success. Maintaining compliance with local, state, and federal health, labor, and safety regulations is critical for this position to protect both employees and customers alike. Additionally, the General Manager is responsible for coordinating repairs and upkeep of equipment to ensure smooth operational flow. Beyond the operational responsibilities, this leader will actively support community initiatives and represent Firehouse Subs in local outreach programs, demonstrating the company's dedication to giving back.

Effective communication is an essential part of the General Manager's duties, requiring collaboration with district managers, directors of operations, headquarters teams, and ownership. This role demands strong leadership, problem-solving capabilities, and excellent communication skills. Candidates must be able to work physically demanding hours, standing for up to 13 hours and lifting up to 50 pounds, underscoring the hands-on nature of the job. This position offers a competitive salary based on experience and performance, complemented by a comprehensive benefits package. Benefits include 401(k) plans with company match, medical, dental, vision and life insurance, paid time off, paid training, employee discounts, and opportunities for career advancement. Firehouse Subs provides an inviting and high-energy culture centered on teamwork and respect, offering employees a rewarding environment in which to thrive.

As an independently owned and operated franchise, the hiring process is managed directly by the franchise owners and restaurant management. This ensures that candidates have a direct relationship with the local business and gain meaningful insight into the unique culture of their specific location. Firehouse Subs invites motivated leaders who are eager to make a substantial impact and develop their careers in a meaningful way to apply and join the Firehouse Subs leadership team. With a commitment to doing good through service and quality food, this role offers an exciting opportunity for growth and meaningful leadership within a supportive and successful franchise system.