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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible scheduling
Job Description
Logan's Roadhouse is a well-established restaurant chain known for delivering an exceptional dining experience through quality food and a hospitable environment. Operating across numerous locations, Logan's Roadhouse emphasizes a strong community presence and a commitment to providing guests with a warm, welcoming atmosphere combined with outstanding service. The company takes pride in its operational excellence and its dedication to staff development, safety, and regulatory compliance. It stands out in the competitive restaurant industry by focusing not just on food quality but also on fostering an engaged and trained workforce that ensures every guest feels valued and cared for.
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Job Requirements
- Must be at least 21 years of age
- Minimum four years restaurant management experience required
- College degree preferred
- Strong written and verbal communication skills
- Energetic and flexible
- Ability to motivate employees to ensure food and service meet standards
- Ability to evaluate job applicants' experience and qualifications
- Maintains calm and tactful demeanor in difficult situations
- Well organized and detail oriented
- Follows direction with focused attention
- Strong computer skills
- Must possess proper food handler and alcohol dispensing certifications
- Meets company service standards
- Completes all ongoing certifications and validations
- Maintains clean back-of-house area
- Works swiftly to complete all service tickets within company timeframes
- Performs other duties as required or requested
- Adhere to company uniform attire and appearance standards
Job Qualifications
- Minimum four years of restaurant management experience required
- College degree preferred
- Strong written and verbal communication skills
- Energetic and flexible
- Ability to positively motivate employees to work as a team
- Ability to assess applicability of experience and qualifications of applicants
- Maintains calm and tactful demeanor in difficult situations
- Well organized and detail oriented
- Follows direction with focused attention
- Strong computer skills
- Possesses proper food handler and alcohol dispensing certifications
- Meets all company service standards
- Completes all ongoing certifications and validations
- Maintains clean back-of-house area
- Works swiftly to complete service tickets within company timeframes
- Adheres to company uniform attire and appearance standards
Job Duties
- Model hospitality skills and behaviors by conducting 100% table visits of guests in the restaurant
- Oversee restaurant operations to achieve sales and profit goals including hourly labor and cost of sales
- Research and identify marketing techniques to attract new guests
- Review and analyze monthly P&L and communicate results to managers
- Develop plans to impact areas of opportunity
- Monitor budget and analyze sales data to meet revenue goals while controlling cost from food waste and labor
- Ensure PCI compliance for all credit card transaction documents
- Complete all financial and personnel/payroll administrative duties accurately and on time
- Ensure a safe working and guest environment to reduce risk of injury and accidents
- Manage team’s weekly schedule and time off requests including manager schedules
- Lead weekly manager meetings and plan shift meetings
- Communicate and conduct rollouts of new company programs, policies, and procedures
- Handle all guest complaints professionally and timely
- Build positive, professional relationships with community members
- Manage all staffing needs including reviewing applications, interviewing, onboarding, training, and terminations
- Adhere to all federal, state, and local laws and company policies
- Provide performance feedback, coaching, and recognition to management and team members
- Communicate employee relations issues to Human Resources
- Adhere to ServSafe Alcohol, Food, OSHA, and HACCP standards
- Delegate responsibilities and ensure accountability
- Oversee unloading and inventory rotation
- Supervise all salaried managers and hourly team members and their development
- Oversee cash handling including DSR, petty cash, and bank deposits
- Make bank change runs
- Enforce safety and security policies
- Maintain vendor and supplier relationships for deliveries
- Report facilities concerns and maintenance needs
- Monitor food and beverage preparation, presentation, and quality standards
- Perform other assigned duties as required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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