Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible scheduling

Job Description

Logan's Roadhouse is a well-established restaurant chain known for delivering an exceptional dining experience through quality food and a hospitable environment. Operating across numerous locations, Logan's Roadhouse emphasizes a strong community presence and a commitment to providing guests with a warm, welcoming atmosphere combined with outstanding service. The company takes pride in its operational excellence and its dedication to staff development, safety, and regulatory compliance. It stands out in the competitive restaurant industry by focusing not just on food quality but also on fostering an engaged and trained workforce that ensures every guest feels valued and cared for.

As the General Manager of a Logan's Roadhouse location, you will be the driving force behind the restaurant’s success. This role requires you to oversee all aspects of daily operations, including sales growth, employee training and development, safety and sanitation practices, and financial management. Your leadership will be pivotal in maintaining the high standards Logan's Roadhouse is known for while promoting an environment where employees thrive and guests consistently receive excellent service. You will be responsible for ensuring compliance with all company policies as well as federal, state, and local regulations, including health and safety standards. This position demands a proactive approach to problem-solving and decision-making, managing budgets effectively to optimize profitability, and creating marketing strategies that attract new guests and retain loyal customers.

Your responsibilities will also include managing staffing levels to maintain operational efficiency, conducting weekly manager meetings, and leading team training sessions. Accountability for the physical upkeep of the facility, including equipment maintenance and cleanliness, will also fall under your purview. Furthermore, you will handle all financial documentation, including payroll and invoice processing, as well as safeguarding cash handling procedures. Serving as a community ambassador, you will build and maintain strong relationships within the local area to enhance the restaurant's reputation and business opportunities.

The role requires an individual with excellent communication skills, strong organizational abilities, and the capacity to motivate a diverse team. You will lead by example, modeling hospitality behaviors by engaging directly with guests and ensuring that their experience is impeccable. Your leadership will also involve enforcing compliance with food handling certifications, safety protocols, and company standards. This job is ideally suited for an energetic leader who is flexible, detail-oriented, and passionate about both people and operational excellence. With a minimum of four years of restaurant management experience, you will bring proven capabilities in managing profit and loss, workforce development, and customer satisfaction to Logan's Roadhouse.

This is a full-time position that provides a dynamic work environment in a fast-paced setting where no two days are the same. The compensation package aligns with industry standards and rewards leadership excellence and operational success. Joining Logan's Roadhouse as a General Manager offers an exciting career path with opportunities for professional growth within a respected and growing company.

Job Requirements

  • Must be at least 21 years of age
  • Minimum four years restaurant management experience required
  • College degree preferred
  • Strong written and verbal communication skills
  • Energetic and flexible
  • Ability to motivate employees to ensure food and service meet standards
  • Ability to evaluate job applicants' experience and qualifications
  • Maintains calm and tactful demeanor in difficult situations
  • Well organized and detail oriented
  • Follows direction with focused attention
  • Strong computer skills
  • Must possess proper food handler and alcohol dispensing certifications
  • Meets company service standards
  • Completes all ongoing certifications and validations
  • Maintains clean back-of-house area
  • Works swiftly to complete all service tickets within company timeframes
  • Performs other duties as required or requested
  • Adhere to company uniform attire and appearance standards

Job Qualifications

  • Minimum four years of restaurant management experience required
  • College degree preferred
  • Strong written and verbal communication skills
  • Energetic and flexible
  • Ability to positively motivate employees to work as a team
  • Ability to assess applicability of experience and qualifications of applicants
  • Maintains calm and tactful demeanor in difficult situations
  • Well organized and detail oriented
  • Follows direction with focused attention
  • Strong computer skills
  • Possesses proper food handler and alcohol dispensing certifications
  • Meets all company service standards
  • Completes all ongoing certifications and validations
  • Maintains clean back-of-house area
  • Works swiftly to complete service tickets within company timeframes
  • Adheres to company uniform attire and appearance standards

Job Duties

  • Model hospitality skills and behaviors by conducting 100% table visits of guests in the restaurant
  • Oversee restaurant operations to achieve sales and profit goals including hourly labor and cost of sales
  • Research and identify marketing techniques to attract new guests
  • Review and analyze monthly P&L and communicate results to managers
  • Develop plans to impact areas of opportunity
  • Monitor budget and analyze sales data to meet revenue goals while controlling cost from food waste and labor
  • Ensure PCI compliance for all credit card transaction documents
  • Complete all financial and personnel/payroll administrative duties accurately and on time
  • Ensure a safe working and guest environment to reduce risk of injury and accidents
  • Manage team’s weekly schedule and time off requests including manager schedules
  • Lead weekly manager meetings and plan shift meetings
  • Communicate and conduct rollouts of new company programs, policies, and procedures
  • Handle all guest complaints professionally and timely
  • Build positive, professional relationships with community members
  • Manage all staffing needs including reviewing applications, interviewing, onboarding, training, and terminations
  • Adhere to all federal, state, and local laws and company policies
  • Provide performance feedback, coaching, and recognition to management and team members
  • Communicate employee relations issues to Human Resources
  • Adhere to ServSafe Alcohol, Food, OSHA, and HACCP standards
  • Delegate responsibilities and ensure accountability
  • Oversee unloading and inventory rotation
  • Supervise all salaried managers and hourly team members and their development
  • Oversee cash handling including DSR, petty cash, and bank deposits
  • Make bank change runs
  • Enforce safety and security policies
  • Maintain vendor and supplier relationships for deliveries
  • Report facilities concerns and maintenance needs
  • Monitor food and beverage preparation, presentation, and quality standards
  • Perform other assigned duties as required

Job Criteria

Experience

Mid Level (3-7 years)


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