
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $15.50
Work Schedule
Weekend Shifts
Benefits
Paid training
Health Insurance
Dental Insurance
Vision Insurance
Paid Maternity Leave
401k Match
Tuition Reimbursement
Employee Discounts
diversity and inclusion programs
Job Description
Victra is the largest Verizon authorized retailer in the United States, renowned for providing top-tier wireless products, services, and solutions. As a dynamic and rapidly growing retail company, Victra focuses on delivering an exceptional guest experience through knowledgeable and motivated store teams. Dedicated to innovation, collaboration, and integrity, Victra is committed to fostering an inclusive culture that celebrates diversity and invests in employee development. With a strong emphasis on performance and teamwork, Victra stands out as a premier employer in the retail sales industry, offering significant opportunities for career growth and advancement.
The role of General Manager at Victra presents an exciting opportunity to lead a high-performing sales team in a fast-paced, customer-focused environment. This leadership position is pivotal in shaping the guest experience by driving team performance, coaching staff, and managing day-to-day store operations with excellence. General Managers at Victra are responsible for exceeding sales targets while maintaining operational standards, ensuring compliance, and delivering superior service. They play a critical role in mentoring Assistant General Managers and fostering an atmosphere where every team member can thrive and grow professionally.
As a General Manager, you will embrace ownership of your store, motivate your team to deliver top-notch customer service, and leverage Victra’s extensive training programs to hone your leadership skills. The position requires a hands-on approach to managing store functions including staffing, scheduling, marketing, loss prevention, budgeting, forecasting, and analyzing sales performance. You’ll also participate in weekly sales leadership calls and complete mandatory training programs to stay aligned with company goals. Victra values leaders who are able to inspire, innovate, and celebrate success within their teams while consistently prioritizing the needs of every guest.
Offering a fun and inclusive work environment, Victra supports its team members with competitive compensation and a comprehensive benefits package. The role includes a base pay starting at $15.50 per hour, with unlimited earning potential through commissions. Alongside financial incentives, Victra provides paid training, premium health coverage including dental and vision, paid maternity leave, 401K matching, tuition reimbursement, and exclusive Verizon service discounts. Furthermore, Victra fosters a culture of diversity, equity, and inclusion through employee resource groups and disaster relief programs, ensuring that all employees feel valued and supported.
For those who flourish in a competitive yet collaborative atmosphere, enjoy mentoring others, and consistently strive to achieve high sales goals, the General Manager role at Victra is an ideal career step. Victra encourages candidates with strong leadership experience in commission-based retail sales environments who are keen to develop talent and lead by example. If you have a passion for helping others succeed and delivering excellent customer experiences, join Victra today and become part of a company that values performance and celebrates its people.
The role of General Manager at Victra presents an exciting opportunity to lead a high-performing sales team in a fast-paced, customer-focused environment. This leadership position is pivotal in shaping the guest experience by driving team performance, coaching staff, and managing day-to-day store operations with excellence. General Managers at Victra are responsible for exceeding sales targets while maintaining operational standards, ensuring compliance, and delivering superior service. They play a critical role in mentoring Assistant General Managers and fostering an atmosphere where every team member can thrive and grow professionally.
As a General Manager, you will embrace ownership of your store, motivate your team to deliver top-notch customer service, and leverage Victra’s extensive training programs to hone your leadership skills. The position requires a hands-on approach to managing store functions including staffing, scheduling, marketing, loss prevention, budgeting, forecasting, and analyzing sales performance. You’ll also participate in weekly sales leadership calls and complete mandatory training programs to stay aligned with company goals. Victra values leaders who are able to inspire, innovate, and celebrate success within their teams while consistently prioritizing the needs of every guest.
Offering a fun and inclusive work environment, Victra supports its team members with competitive compensation and a comprehensive benefits package. The role includes a base pay starting at $15.50 per hour, with unlimited earning potential through commissions. Alongside financial incentives, Victra provides paid training, premium health coverage including dental and vision, paid maternity leave, 401K matching, tuition reimbursement, and exclusive Verizon service discounts. Furthermore, Victra fosters a culture of diversity, equity, and inclusion through employee resource groups and disaster relief programs, ensuring that all employees feel valued and supported.
For those who flourish in a competitive yet collaborative atmosphere, enjoy mentoring others, and consistently strive to achieve high sales goals, the General Manager role at Victra is an ideal career step. Victra encourages candidates with strong leadership experience in commission-based retail sales environments who are keen to develop talent and lead by example. If you have a passion for helping others succeed and delivering excellent customer experiences, join Victra today and become part of a company that values performance and celebrates its people.
Job Requirements
- Ability to lift ten pounds
- ability to stand for long periods of time
- completion of a 4-day New Hire University training within 30 days of start date
- completion of a 3-day General Manager University training within 30 days of completing New Hire University
- willingness to travel overnight for training as required
- participation in ongoing online and computer-based training
- strong leadership and communication skills
- ability to balance multiple priorities in a fast-paced environment
- commitment to fostering a positive team environment
Job Qualifications
- High school diploma or GED
- 1-3 years of retail sales experience
- 2 years in a leadership or supervisory role
- management experience in a commission-based sales environment
- proven track record of achieving challenging sales goals
- ability to set goals, evaluate performance, and develop a high-performing team
- basic interview skills and staffing knowledge
- strong customer service skills
- ability to work evenings, weekends, holidays, and peak periods
- at least 18 years of age
- legally authorized to work in the United States
Job Duties
- Shape the guest experience by coaching and developing the sales team
- exceed sales targets while maintaining operational excellence
- mentor Assistant General Manager and support leadership development
- manage day-to-day store functions including staffing, scheduling, marketing, and loss prevention
- participate in sales strategy development and execute sales promotions
- maintain retail inventory compliance and analyze sales reports
- handle guest escalations and provide timely resolution
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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