General Manager

Wendy's is a globally recognized fast-food restaurant chain known for its fresh, quality ingredients and commitment to customer satisfaction. Founded in 1969, Wendy's has grown to become one of the most beloved brands in the quick-service restaurant industry, offering a diverse menu that includes its famous square-shaped hamburgers, fresh salads, and refreshing beverages. The company prides itself on creating a welcoming environment for its customers and maintaining high standards of food safety, quality, and service. Wendy's culture emphasizes career growth, innovation, and a dedication to the community, fostering an inclusive workplace that supports its employees' development and well-being.

The role of a General Manager at Wendy's is pivotal to the success of the restaurant. As the leader of the restaurant management team, the General Manager provides essential direction, training, and expertise to ensure that customer expectations are consistently exceeded and that each shift achieves its business goals. Reporting to a District Manager, the General Manager oversees the daily operations of the restaurant, managing financial controls, staff scheduling, hiring, training, and development of team members, and ensuring compliance with health and safety standards. This role requires a dynamic leader who is passionate about foodservice, adept at problem-solving, and committed to fostering a "Customer First" culture.

The General Manager is responsible for maintaining day-to-day financial controls, creating and managing staff schedules to optimize labor efficiency, and ensuring that the team is well-trained and motivated to deliver exceptional service. Additionally, the manager oversees coaching, counseling, and team relations to build a cohesive and engaged workforce. A strong focus on food handling, equipment maintenance, and facility management ensures that the restaurant operates smoothly and meets all health and safety requirements. This position offers exciting opportunities for career growth within Wendy's, supported by paid training and competitive compensation, including monthly bonuses and a comprehensive benefits package.

Wendy's offers a supportive working environment where General Managers can develop leadership skills, make impactful decisions, and contribute meaningfully to the brand's success. Employees benefit from perks such as employee discounts, meals while at work, and a range of insurance options including medical, dental, vision, short-term, long-term, and life insurance. The company also offers a 401(k) plan with employer match, highlighting its commitment to the financial security and long-term success of its team members.

To be successful in this role, candidates must be willing to lead by example, stand and move throughout their shifts, and skillfully use restaurant equipment like headsets, registers, and grills. The General Manager must follow Wendy's brand standards and guidelines to maintain a clean and appealing restaurant environment while preparing and serving quality food. The company requires managers to either have or obtain ServSafe certification by the end of training, ensuring adherence to stringent food safety protocols. Reliable transportation is necessary for occasional travel to training locations and other tasks, and candidates must be at least 21 years of age.

Wendy's is an equal opportunity employer that values diversity and inclusion, providing reasonable accommodations for qualified individuals with disabilities. The hiring process includes a background investigation, and applicants must be eligible to work in the country. This role is ideal for individuals who are dedicated to customer service excellence, leadership development, and operational success within a fast-paced, customer-focused environment.