Wendy's logo

General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
Life insurance
401k plan with company match
Paid vacation
Employee Development Programs

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its commitment to quality food and excellent customer service. Established in 1969, Wendy's has grown to become one of the largest quick-service restaurant franchises in the world, serving millions of customers daily. The company is dedicated to offering fresh, made-to-order menu items, a comfortable dining experience, and a team-oriented work environment. As a leader in the fast-food industry, Wendy's continues to innovate in its operations, focusing on sustainability, community engagement, and employee development. The restaurant operates with a strong emphasis on adhering to company policies, procedures, and systems designed to maintain high standards across all locations.

The role of a Wendy's restaurant manager is a key leadership position responsible for overseeing the daily operations and staff management of a Wendy's outlet. This role requires executing all company policies and procedures, ensuring that operational objectives are met, and maintaining compliance with all federal, state, and local laws. The manager leads a team of subordinate managers and crew members, providing direction, training, and development to ensure a cohesive and productive work environment. The position demands a strong understanding of financial management including profit and loss analysis to implement corrective actions where needed. Additionally, the manager plays an important role in hiring and interviewing new staff, planning and budgeting resources efficiently, and fostering a culture of ethical business practices. This full-time role includes competitive salary opportunities and a comprehensive benefits package, reflecting Wendy's commitment to its employees' well-being and career growth. By joining Wendy's as a restaurant manager, individuals will contribute to maintaining the brand's reputation for quality and customer satisfaction while advancing their leadership skills in a dynamic, fast-paced setting.

Job Requirements

  • Bachelor's degree or equivalent experience
  • One to two years related experience and/or training
  • Serve-Safe certification
  • Completion of GM Core classes and Crew Interviewing Workshop within 90 days of hire or promotion
  • Ability to read and interpret business documents and governmental regulations
  • Ability to write reports and business correspondence
  • Strong presentation and communication skills
  • Ability to perform mathematical calculations including algebra and geometry
  • Ability to analyze problems and apply critical thinking
  • Compliance with company policies and federal, state and local laws

Job Qualifications

  • Bachelor's degree from four-year college or university or equivalent combination of education and experience
  • One to two years of related experience and/or training
  • Knowledge of company’s operating systems and procedures
  • Understanding of company policies and procedures
  • Ability to conduct P&L analysis
  • Familiarity with supervisory practices
  • Proficiency in planning and budgeting
  • Experience with interviewing and training methods
  • Knowledge of federal, state and local employment laws

Job Duties

  • Manage restaurant operations and staff
  • Execute company policies, procedures, programs and systems
  • Ensure objectives are reached in all operational areas following company guidelines
  • Maintain compliance with federal, state and local laws and ethical business practices
  • Provide leadership, direction, training and development to subordinate managers and crew
  • Analyze profit and loss statements and implement corrective measures
  • Plan and budget resources effectively
  • Conduct interviewing and hiring processes
  • Oversee training and development practices

Job Criteria

Experience

Mid Level (3-7 years)


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