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General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
Life insurance
401k plan
Paid vacation

Job Description

Wendy's is a globally recognized fast-food restaurant chain renowned for its quality food, exceptional customer service, and commitment to excellence. Founded in 1969, Wendy's has established itself as one of the leading players in the quick-service restaurant industry, offering a diverse menu of fresh, made-to-order meals. The company operates thousands of locations worldwide, dedicated to delivering a premium dining experience that combines speed, taste, and friendliness. Wendy's prides itself on maintaining high standards in food safety, operational efficiency, and employee development, making it an industry leader in restaurant management and customer satisfaction.

The role of a Restaurant Manager at Wendy's is pivotal to the smooth operation and success of each restaurant location. This position involves managing all aspects of restaurant operations and staff, ensuring that company policies, procedures, programs, and systems are effectively executed. The Restaurant Manager is responsible for meeting performance objectives in all areas while complying with company guidelines as well as federal, state, and local laws and ethical business practices. This leadership role demands a hands-on approach to overseeing training and development for subordinate managers and crew members, maintaining an efficient and motivated team that delivers outstanding service to customers.

In addition to operational oversight, the Restaurant Manager ensures adherence to health and safety standards, manages budgeting and financial analysis, and implements corrective actions when necessary to optimize profitability. This role requires strong supervisory skills, a thorough understanding of P&L analysis, and the ability to plan and budget effectively. It also involves participating in hiring processes and fostering a positive work environment through effective communication and leadership.

The position typically requires a Bachelor’s degree or equivalent education and experience, along with certifications such as Serve-Safe. New hires or promoting employees to this role must attend GM Core classes and a Crew Interviewing Workshop within 90 days. As an employee benefits package, Wendy's offers medical, vision, dental, and life insurance, a 401k plan with company matching and immediate vesting after one year of employment, and paid vacation accruing progressively with tenure.

Overall, the Restaurant Manager role at Wendy's is designed for a dynamic, detail-oriented, and people-centric professional eager to drive operational excellence, team success, and customer satisfaction in a fast-paced dining environment. This opportunity provides a rewarding career path within a respected company that values employee growth and community impact.

Job Requirements

  • Bachelor's degree or equivalent education and experience
  • One to two years related experience and/or training
  • Ability to read, analyze, and interpret business periodicals, journals, procedures and regulations
  • Ability to write reports, business correspondence and manuals
  • Effective presentation and communication skills
  • Ability to perform mathematical calculations including algebra and geometry
  • Ability to define problems, collect data, establish facts and draw conclusions
  • Attend GM Core classes and Crew Interviewing Workshop within 90 days of hire or promotion
  • Must be Serve-Safe certified

Job Qualifications

  • Bachelor's degree or equivalent combination of education and experience
  • Experience in restaurant management or related field
  • Knowledge of company's operating systems and procedures
  • Strong understanding of P&L analysis and budgeting
  • Proficiency in supervisory and training practices
  • Familiarity with federal, state and local employment laws
  • Serve-Safe certification

Job Duties

  • Manage operations and staff of Wendy's restaurant including execution of company policies, procedures, programs and systems
  • Ensure achievement of objectives in all areas while following company guidelines
  • Ensure compliance with federal, state and local laws and ethical business practices
  • Provide leadership, direction, training and development to subordinate managers and crew
  • Oversee financial planning including P&L analysis and implementation of corrective measures
  • Manage interviewing, hiring and staff training practices
  • Maintain health and safety standards and ensure adherence to Serve-Safe requirements

Job Criteria

Experience

Mid Level (3-7 years)


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