McDonald’s logo

General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Paid vacation
Education Assistance
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
accident insurance
Service awards

Job Description

This job posting is for a restaurant operated by an independent franchisee licensed to use McDonald's brand, logos, and food products. This franchisee is a separate entity from McDonald's USA and is the actual employer responsible for all employment matters including hiring, firing, supervision, staffing, and scheduling. McDonald's USA does not control or participate in any employment decisions related to this restaurant. The restaurant is a fast-food establishment that operates under strict standards of quality, service, and cleanliness set by McDonald's. Working here means being part of a dynamic team focused on delivering exceptional customer experiences while advancing your own career.

The role being offered is for a General Manager to lead the restaurant to strong financial performance and operational excellence. The General Manager is accountable for maintaining high standards that adhere to McDonald's critical criteria for food quality, customer service, and cleanliness. This leadership role involves collaborating closely with company leadership to set clear goals for the restaurant and develop actionable plans to meet those objectives. The General Manager works with a dedicated team of Department Managers, guiding them to set departmental goals, monitoring their progress, and providing necessary coaching to optimize performance. By enhancing each department's effectiveness, the overall restaurant performance improves.

The General Manager also holds responsibility for recruiting, developing, and mentoring Department and Shift Managers to build a capable leadership pipeline. This role requires a seasoned professional experienced in managing high-volume restaurant environments, preferably within quick service restaurants, hospitality, or retail settings. Candidates must be at least 18 years old to qualify for management roles in corporate-owned restaurants.

In addition to competitive pay, this position offers an excellent benefits package. Benefits include paid vacation, educational opportunities through McDonald's Archways to Opportunity program—which helps employees earn their high school diploma, obtain college tuition assistance, and take English language classes—comprehensive medical, dental, and vision insurance, as well as short- and long-term disability coverage, life insurance, accident insurance, and service awards recognizing dedication and achievements.

This role provides an exceptional career path where individuals can grow their skills, pursue educational goals, and achieve long-term success in the hospitality industry. McDonald's values diversity and equal employment opportunity, providing accommodations for applicants and employees with disabilities. The company also prioritizes employee health and safety, especially considering ongoing public health challenges. Candidates interested in this leadership opportunity will join a community committed to excellence and meaningful career advancement. This role is not only about running a restaurant but about inspiring a team, upholding quality standards, and building a future in a globally recognized brand operated by local entrepreneurs.

Job Requirements

  • minimum 18 years of age
  • prior general manager experience
  • ability to lead and motivate a team
  • understanding of restaurant operations
  • excellent communication skills
  • availability to work flexible hours
  • commitment to company standards and values

Job Qualifications

  • previous general manager experience at high volume locations
  • experience in quick service restaurants preferred
  • experience in hospitality or retail considered
  • leadership and team management skills
  • strong organizational skills
  • customer service orientation
  • at least 18 years old

Job Duties

  • run a profitable restaurant
  • ensure restaurant meets McDonald's standards of quality, service, and cleanliness
  • set restaurant goals with leadership
  • create plans to achieve goals
  • lead Department Managers and assist in setting their goals
  • follow up on departmental progress
  • provide coaching and direction to improve departments
  • hire and develop Department and Shift Managers

Job Criteria

Experience

Expert Level (7+ years)


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