General Manager

Plano, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

Medical insurance

Vision Insurance

Dental Insurance

Life insurance

401k plan

Paid vacation

Training and Development

Job Description

Wendy's is a leading international fast-food restaurant chain known for its quality food, fresh ingredients, and exceptional customer service. Established in 1969, Wendy's has grown to become one of the largest quick-service restaurant chains globally. The company prides itself on its commitment to excellence, innovation, and community engagement. Wendy's restaurants offer a variety of menu items including fresh, never frozen beef, salads, sandwiches, and beverages, catering to a diverse customer base across its numerous locations. The brand has a strong presence in the fast-food industry and continues to expand by enhancing its operational processes and customer experience.

The role of a Wendy's Restaurant Manager is integral to the success of each restaurant location. As a Restaurant Manager, you will be responsible for managing operations and the staff, ensuring that all company policies, procedures, programs, and systems are effectively executed. This position demands leadership skills to direct, train, and develop subordinate managers and crew members while maintaining a commitment to ethical business practices and full compliance with federal, state, and local laws. The manager ensures that all operational objectives are achieved by fostering a productive work environment that meets company standards and delivers outstanding customer service. The role also involves planning and budgeting, conducting profit and loss analysis, and implementing corrective actions where necessary. This position typically offers competitive compensation and benefits, including medical, dental, and vision insurance, life insurance, a 401k retirement plan with company match, and paid vacation time. Employment at Wendy's is generally full-time with opportunities for career growth within the company. Working as a Restaurant Manager at Wendy's provides a dynamic and rewarding experience with constant challenges and opportunities to enhance your leadership and operational abilities in the fast-paced food service industry.

Job Requirements

Bachelor's degree or equivalent combination of education and experience
One to two years related experience in restaurant management or training
Strong leadership and supervisory skills
Knowledge of company policies and operational systems
Ability to conduct P&L analysis and budgeting
Proficient in interviewing and staff training
Compliance with federal, state, and local employment laws
Attend GM Core classes and Crew Interviewing Workshop within 90 days of hire or promotion
Must be Serve-Safe certified

Job Qualifications

Bachelor's degree from a four-year college or university or equivalent combination of education and experience
One to two years of related experience in restaurant management or similar field
Knowledge of company operating systems and procedures
Understanding of company policies and procedures
Ability to conduct P&L analysis and apply corrective measures
Strong supervisory and leadership skills
Experience in planning and budgeting
Proficient in interviewing and training practices
Understanding of federal, state, and local employment laws
Effective communication and interpersonal skills
Ability to analyze and interpret business documents and technical procedures
Mathematics skills including basic algebra and geometry concepts
Ability to reason and solve problems based on data analysis
Must be Serve-Safe certified or willing to obtain certification

Job Duties

Manage the operations and staff of Wendy's restaurant to ensure efficient and effective service
Execute all company policies, procedures, programs, and systems consistently
Ensure objectives are met in all operational areas while adhering to company guidelines
Ensure compliance with all federal, state, and local laws and ethical business practices
Provide leadership, direction, training, and development to subordinate managers and crew
Conduct profit and loss (P&L) analysis and implement corrective measures as required
Plan and manage budgeting to achieve financial goals
Participate in interviewing and hiring practices for staffing needs
Oversee staff scheduling and labor management to optimize operational efficiency
Maintain high standards of food safety, cleanliness, and customer satisfaction
Develop and implement training programs to enhance team skills and performance