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Wendy's logo

General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
Life insurance
401k plan
Paid vacation
Training and Development

Job Description

Wendy's is a leading international fast-food restaurant chain known for its quality food, fresh ingredients, and exceptional customer service. Established in 1969, Wendy's has grown to become one of the largest quick-service restaurant chains globally. The company prides itself on its commitment to excellence, innovation, and community engagement. Wendy's restaurants offer a variety of menu items including fresh, never frozen beef, salads, sandwiches, and beverages, catering to a diverse customer base across its numerous locations. The brand has a strong presence in the fast-food industry and continues to expand by enhancing its operational processes and customer experience.

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Job Requirements

  • Bachelor's degree or equivalent combination of education and experience
  • One to two years related experience in restaurant management or training
  • Strong leadership and supervisory skills
  • Knowledge of company policies and operational systems
  • Ability to conduct P&L analysis and budgeting
  • Proficient in interviewing and staff training
  • Compliance with federal, state, and local employment laws
  • Attend GM Core classes and Crew Interviewing Workshop within 90 days of hire or promotion
  • Must be Serve-Safe certified

Job Qualifications

  • Bachelor's degree from a four-year college or university or equivalent combination of education and experience
  • One to two years of related experience in restaurant management or similar field
  • Knowledge of company operating systems and procedures
  • Understanding of company policies and procedures
  • Ability to conduct P&L analysis and apply corrective measures
  • Strong supervisory and leadership skills
  • Experience in planning and budgeting
  • Proficient in interviewing and training practices
  • Understanding of federal, state, and local employment laws
  • Effective communication and interpersonal skills
  • Ability to analyze and interpret business documents and technical procedures
  • Mathematics skills including basic algebra and geometry concepts
  • Ability to reason and solve problems based on data analysis
  • Must be Serve-Safe certified or willing to obtain certification

Job Duties

  • Manage the operations and staff of Wendy's restaurant to ensure efficient and effective service
  • Execute all company policies, procedures, programs, and systems consistently
  • Ensure objectives are met in all operational areas while adhering to company guidelines
  • Ensure compliance with all federal, state, and local laws and ethical business practices
  • Provide leadership, direction, training, and development to subordinate managers and crew
  • Conduct profit and loss (P&L) analysis and implement corrective measures as required
  • Plan and manage budgeting to achieve financial goals
  • Participate in interviewing and hiring practices for staffing needs
  • Oversee staff scheduling and labor management to optimize operational efficiency
  • Maintain high standards of food safety, cleanliness, and customer satisfaction
  • Develop and implement training programs to enhance team skills and performance

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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