
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability insurance
long-term disability insurance
Life insurance
401(k) with employer match
Paid training
Employee Discount Program
Paid meals
Monthly bonuses
Job Description
Wendy's is a globally recognized fast-food restaurant chain that prides itself on quality food and exceptional customer service. Founded in 1969, Wendy's has grown to become one of the largest and most successful quick-service restaurants in the world, known for its fresh ingredients, made-to-order menu, and commitment to innovation in the fast-food industry. The company emphasizes a culture of excellence, teamwork, and continuous growth, making it a preferred employer for individuals seeking a dynamic and rewarding career in restaurant management. Wendy's operates on a franchise model, partnering with local operators like HAZA Foods to deliver the best customer experience in various communities. HAZA Foods is an equal opportunity employer dedicated to creating an inclusive workplace, offering reasonable accommodations for individuals with disabilities and ensuring fair consideration for all applicants regardless of age, race, color, religion, sex, sexual orientation, disability, or national origin. Employment with Wendy's through HAZA Foods is contingent upon eligibility to work in the country and successful completion of a background check.
The General Manager role at Wendy's is pivotal in driving the daily operations and overall success of the restaurant. As the leader of the restaurant management team, the General Manager is responsible for providing clear direction, comprehensive training, and expert guidance to their team to surpass customer expectations consistently. Reporting directly to a District Manager, this role oversees critical functions such as maintaining day-to-day financial controls, managing staff schedules, hiring and orienting new employees, and fostering a productive work environment through coaching and development. The General Manager ensures adherence to food safety standards, proper equipment upkeep, and facility management, maintaining an environment that complies with health and safety inspections. This role demands a leader who values a "Customer First" mindset, thrives on problem-solving, and is committed to both operational excellence and team growth. The company invests substantially in its leaders through paid training programs designed to teach the Wendy's Way, competitive pay including monthly bonuses, and comprehensive benefits packages featuring medical, dental, vision plans, and retirement options such as 401(k) with employer matching. The role also includes employee perks like meal discounts and an employee discount program, promoting a positive and engaging workplace culture. The General Manager position requires standing and moving for most of the shift and the ability to operate essential restaurant equipment. Candidates must be at least 21 years old and willing to secure reliable transportation to travel to various locations for training and operational purposes. Additionally, obtaining SERV Safe certification by the end of training is mandatory, ensuring the highest standards of food safety and quality throughout the restaurant operations. Wendy's offers an opportunity for career growth within the company, providing a pathway for ambitious leaders who want to expand their responsibilities beyond the restaurant level and into higher leadership roles. This position is ideal for individuals who are passionate about leadership, dedicated to customer service, and eager to contribute to a thriving fast-food brand known for its quality, innovation, and community focus.
The General Manager role at Wendy's is pivotal in driving the daily operations and overall success of the restaurant. As the leader of the restaurant management team, the General Manager is responsible for providing clear direction, comprehensive training, and expert guidance to their team to surpass customer expectations consistently. Reporting directly to a District Manager, this role oversees critical functions such as maintaining day-to-day financial controls, managing staff schedules, hiring and orienting new employees, and fostering a productive work environment through coaching and development. The General Manager ensures adherence to food safety standards, proper equipment upkeep, and facility management, maintaining an environment that complies with health and safety inspections. This role demands a leader who values a "Customer First" mindset, thrives on problem-solving, and is committed to both operational excellence and team growth. The company invests substantially in its leaders through paid training programs designed to teach the Wendy's Way, competitive pay including monthly bonuses, and comprehensive benefits packages featuring medical, dental, vision plans, and retirement options such as 401(k) with employer matching. The role also includes employee perks like meal discounts and an employee discount program, promoting a positive and engaging workplace culture. The General Manager position requires standing and moving for most of the shift and the ability to operate essential restaurant equipment. Candidates must be at least 21 years old and willing to secure reliable transportation to travel to various locations for training and operational purposes. Additionally, obtaining SERV Safe certification by the end of training is mandatory, ensuring the highest standards of food safety and quality throughout the restaurant operations. Wendy's offers an opportunity for career growth within the company, providing a pathway for ambitious leaders who want to expand their responsibilities beyond the restaurant level and into higher leadership roles. This position is ideal for individuals who are passionate about leadership, dedicated to customer service, and eager to contribute to a thriving fast-food brand known for its quality, innovation, and community focus.
Job Requirements
- Must be 21 years of age or older
- High school diploma or equivalent
- Previous restaurant management experience preferred
- Ability to stand and move for most of the shift
- Ability to use restaurant equipment such as headset, register, or grill
- Willingness to obtain SERV Safe certification by the end of training
- Reliable transportation to travel to home store and other locations
- Eligible to work in the country
- Pass a background investigation
Job Qualifications
- High school diploma or equivalent
- Previous experience in restaurant management preferred
- Strong leadership and team development skills
- Excellent problem-solving and decision-making abilities
- Ability to promote a culture of food safety
- Effective communication and interpersonal skills
- Must be 21 years of age or older
Job Duties
- Maintain day-to-day financial controls
- Create and manage staff schedules
- Interview, hire, train and orientate team
- Oversee coaching, counseling, and developing staff and managing team relations
- Exercise proper food handling, equipment maintenance and facility management
- Ensure health and safety inspections and standards are met
- Lead the management team to achieve employee, customer, sales, and operational goals
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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