Wendy's logo

General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Medical
Dental
Vision
bonus potential
Free Meals
College Assistance
Education Rewards
Life insurance
short term disability
long term disability
Direct Deposit
Referral Bonus
Tenure Recognition
Holiday pay
Opportunity for advancement
sick pay
uniforms
vacation
Company match 401K

Job Description

Wendy's is a globally recognized fast-food restaurant chain that has been serving fresh, quality food for decades. Established with a commitment to quality, Wendy's prides itself on its fresh ingredients and delivering fast, friendly service to customers worldwide. As one of the prominent players in the quick-service restaurant industry, Wendy's offers a unique working environment focused on respect, diversity, and teamwork. The company values its employees as its greatest asset and fosters a respectful and supportive work culture where individuals can thrive and grow their careers.

Wendy's is currently seeking motivated and qualified General Managers to lead its restaurants towards continued success. This leadership role is not just about overseeing daily operations but entails running a multi-million dollar business with full accountability for various facets of the restaurant's performance. The General Manager (GM) will be responsible for ensuring exceptional guest service, maintaining high food quality standards, driving sales, controlling costs, and ensuring all company policies and procedures are strictly followed. This position requires a dynamic leader who can cultivate a fun, family-oriented environment while driving the business towards financial and operational excellence.

As a GM at Wendy's, you will be managing a team, fostering a positive work atmosphere, and serving as a role model for your staff. You will have the authority and responsibility to manage staffing arrangements and budget allocations all while working to meet and exceed financial goals. The role includes handling challenges related to both personnel management and operational efficiency, requiring strong problem-solving skills and the ability to adapt to a fast-paced environment. Wendy's offers competitive pay and a comprehensive benefits package that includes medical, dental, vision, bonus potential, and more—all designed to support your professional and personal well-being.

The ideal candidate for this position should possess at least two years of management experience in the restaurant or hospitality industry, with experience in fast-casual or quick-service restaurant settings highly preferred. Leadership capabilities should encompass team development, performance management, and maintaining a positive and productive work environment. You are expected to have strong customer service skills capable of resolving issues and ensuring guest satisfaction, along with financial acumen to effectively manage budgets and control costs. Excellent communication, organizational, and attention-to-detail skills are essential for success in this role. The work environment is flexible, supporting shifts including nights, weekends, and holidays, suitable for individuals ready to embrace a fast-paced and sometimes physically demanding job.

Joining Wendy's as a General Manager not only puts you in charge of a vital business operation but also offers opportunities for advancement and professional growth. Wendy's supports its employees with educational rewards, college assistance, tenure recognition, and a company match 401k among other perks. This role is perfect for someone passionate about the restaurant industry, eager to lead a dedicated team, and driven to achieve outstanding operational results.

Job Requirements

  • Ability to stand for extended periods
  • perform repetitive motions such as chopping and stirring
  • frequent bending, stooping, and reaching
  • capability to walk stairs and use ladders
  • occasional sitting and active listening
  • ability to lift and carry up to 50 pounds
  • quick movement around the kitchen
  • adherence to food safety and sanitation regulations

Job Qualifications

  • At least 2 years of management experience in the restaurant or hospitality industry
  • experience in fast-casual or quick-service restaurant preferred
  • proven leadership and team development skills
  • strong customer service abilities
  • financial acumen including budget management
  • problem-solving skills
  • effective communication and organizational skills
  • strong attention to detail

Job Duties

  • Manage day-to-day restaurant operations
  • deliver exceptional guest service
  • maintain high food quality standards
  • lead and develop the restaurant team
  • drive sales and control costs
  • ensure compliance with company policies and health regulations
  • manage staffing and budgeting to achieve financial goals

Job Criteria

Experience

Mid Level (3-7 years)


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