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General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
short-term disability insurance
long-term disability insurance
Life insurance
401(k) with employer match
Paid training
Employee Discount Program
Paid meals
Monthly bonuses
Career growth opportunities

Job Description

Wendy's is a renowned fast-food restaurant chain known for its commitment to quality food and excellent customer service. As a leader in the quick-service restaurant industry, Wendy's operates numerous locations that pride themselves on providing a great dining experience combined with efficient service and a welcoming atmosphere. The company emphasizes teamwork, innovation, and growth opportunities, making it not only a popular destination for customers but also an attractive workplace for individuals seeking career advancement in restaurant management.

The role of a General Manager at Wendy's is a critical leadership position responsible for guiding the restaurant management team to success. Reporting to a District Manager, the General Manager oversees all daily operations, ensuring that the restaurant meets its financial objectives and sustains high standards for customer experience. This role involves a combination of leadership, operational management, and staff development aimed at creating a positive environment where employees are motivated and customers feel valued.

General Managers at Wendy's are entrusted with maintaining financial controls, managing staff schedules, and leading recruitment efforts including interviewing, hiring, and orienting new team members. They also play a vital role in coaching and developing staff through counseling and managing team relationships, promoting a culture of collaboration and performance excellence. Ensuring compliance with health and safety regulations is another essential aspect of this role, as the General Manager must oversee food handling procedures, equipment maintenance, and facility management to uphold Wendy's brand standards.

This position offers a competitive salary combined with attractive monthly bonuses, making it a rewarding career choice. In addition to financial incentives, Wendy's General Managers benefit from paid training programs designed to equip them with the knowledge and skills necessary to lead according to the Wendy's Way. The company also provides a comprehensive benefits package including medical, dental, and vision plans, short-term and long-term disability insurance, life insurance options, and a 401(k) plan with employer matching.

Career growth is a significant perk for Wendy's General Managers, as the company offers various opportunities to advance within the restaurant management hierarchy or move into other corporate roles. Working at Wendy's means being part of a dynamic environment where leadership skills are honed and professional development is actively supported. The commitment to a "Customer First" attitude ensures that every shift is focused on delivering an exceptional service experience that keeps guests coming back.

The General Manager role requires someone who enjoys problem-solving and decision-making, has a passion for leadership, and is committed to fostering a safe and compliant food service environment. Candidates must balance operational goals with delivering high-quality employee and guest experiences. Additionally, the role demands physical stamina as General Managers are expected to stand and move around for most of their shifts while actively engaging in restaurant operations using various equipment such as registers, headsets, and grills.

Wendy's supports equal employment opportunities and provides reasonable accommodations for individuals with disabilities. Applicants must be at least 21 years old, have reliable transportation, be willing to obtain ServSafe certification by the end of training, and be eligible to work in the country. Background checks are a standard part of the hiring process, ensuring a safe and trustworthy environment for both employees and customers.

Overall, the General Manager position at Wendy's offers a fulfilling career path for those ready to lead with passion, drive results, and inspire a team dedicated to excellence in the fast-food industry.

Job Requirements

  • Be 21 years of age or older
  • Reliable transportation to travel to various locations
  • Ability to stand and move for most of the shift
  • Use restaurant equipment such as register, headset, and grill
  • Willingness to obtain ServSafe certification by the end of training
  • Eligible to work in the country
  • Pass a background investigation

Job Qualifications

  • High school diploma or equivalent
  • Prior experience in restaurant management preferred
  • Strong leadership and team management skills
  • Knowledge of food safety and health regulations
  • Excellent communication and interpersonal skills
  • Ability to manage financial and operational performance
  • Willingness to obtain ServSafe certification

Job Duties

  • Maintain day-to-day financial controls
  • Create and manage staff schedules
  • Interview, hire, train and orientate team
  • Oversee coaching, counseling, and developing staff and managing team relations
  • Exercise proper food handling, equipment maintenance and facility management
  • Ensure health and safety inspections and standards are met
  • Lead the management team to achieve employee, customer, sales, and operational goals

Job Criteria

Experience

Mid Level (3-7 years)


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