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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $48,900.00 - $73,100.00
Work Schedule
Flexible
Day Shifts
Benefits
competitive salary
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401k with employer match
Paid Time Off
Uniforms Provided
team member hotel discount program
Job Description
Ascent Hospitality is a prominent hospitality management company known for its extensive portfolio of hotels and a strong pipeline of new properties and acquisitions. With a focus not merely on numbers but on people, Ascent Hospitality has established a culture that emphasizes a memorable experience for both team members and guests alike. The company values individuals who work collaboratively toward a unified purpose, fostering a work environment that thrives on teamwork, passion, and service excellence. Ascent Hospitality is committed to building and sustaining a work culture where hospitality leaders can grow and meet challenges while driving guest satisfaction and operational... Show More
Job Requirements
- Must be responsible, reliable, and ethical
- employee and customer centric with a positive, accommodating attitude
- ability to identify operational performance gaps and implement corrective measures
- ability to multi-task effectively
- must be able to lead and motivate a team
- excellent organizational and detail-oriented skills
- must be able to operate a vehicle to meet with clients
- able to handle mentally and physically stressful situations
- capable of close, distance, and color vision
- able to stand, walk, sit for extended periods and occasionally lift up to 50 pounds
Job Qualifications
- Proven experience as a hotel manager or in a relevant role with sales emphasis
- 3-5 years prior experience as a general manager
- college education preferred
- strong understanding of hotel management best practices and relevant laws
- excellent decision-making and problem-solving skills
- ability to multi-task and work well under pressure
- outstanding leadership skills with great attention to detail
- excellent written and verbal communication and interpersonal skills
- proficiency in Microsoft Office applications
- valid driver’s license
- previous sales experience preferred
Job Duties
- Manages all sources of revenue including rooms, housekeeping, food and beverage, engineering, and other departments
- ensures profitability and strong interdepartmental relationships
- assists in developing and implementing sales and marketing programs and quarterly sales strategies
- participates actively in sales discussions, meetings, plans, and calls
- engages in community and government affairs
- creates and monitors the hotel’s annual budget
- manages hotel operations with a hands-on approach
- motivates employees and ensures their development and retention
- conducts regular employee and leadership meetings
- ensures outstanding guest service and adherence to brand standards
- maintains preventative maintenance programs
- complies with franchise, company procedures, and corporate accounting practices
- inspects property daily to ensure safety, cleanliness, and guest satisfaction
- handles guest complaints, incidents, and accidents
- selects, trains, and directs department managers and supervisors
- monitors and develops employee performance and career paths
- reduces accidents and minimizes workers' compensation and unemployment claims
- remains visible and available to guests
- implements brand service culture
- adheres to budget concepts and action plans
- develops improvement and cost-saving strategies
- coordinates management team planning including recruitment and training
- available to work front desk shifts as needed
- maintains public authority contacts regarding licensing
- attends department meetings
- performs other duty assignments as required
- maintains a professional appearance
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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