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Wendy's logo

General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career advancement opportunities
provided uniforms
meal discounts

Job Description

Wendy's is a globally recognized leader in the fast-food restaurant industry, renowned for its commitment to quality, customer service, and innovation. Founded in 1969, Wendy's has grown into one of the most popular quick-service restaurant chains worldwide, with a strong presence in multiple countries. The company prides itself on delivering fresh, made-to-order meals and fostering a welcoming environment for guests and employees alike. At Wendy's, the culture emphasizes respect, inclusivity, and growth, making it an excellent place to develop a rewarding career in the food service industry. The company actively seeks passionate and motivated individuals to join its dynamic team... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum of 3 years of experience in a restaurant management role
  • Ability to work flexible hours including nights and weekends
  • Strong organizational and multitasking abilities
  • Must be able to stand for extended periods
  • Ability to lift up to 50 pounds
  • Valid food handler’s certification preferred
  • Must pass background check and drug screening

Job Qualifications

  • Proven experience in restaurant or retail management
  • Strong leadership and team development skills
  • Excellent verbal and written communication skills
  • Ability to manage budgets and control costs
  • Experience with hiring and training employees
  • Strong problem-solving and decision-making capabilities
  • Knowledge of food safety regulations and procedures
  • Ability to motivate and retain staff
  • Familiarity with customer service best practices

Job Duties

  • Train, monitor, and reinforce food safety procedures
  • Work with the leadership team to meet sales goals
  • Manage food and labor costs
  • Execute company policies and procedures
  • Monitor food inventory levels and order product when necessary
  • Manage and maintain safe working conditions
  • Manage crew member employees in a manner that maximizes crew retention
  • Interview and hire team members
  • Provide proper training for team members
  • Anticipate and identify problems and initiate appropriate corrective action
  • Maintain fast, accurate service, provide excellent customer service, and meet and/or exceed both company and customer expectations
  • Ensure continual improvement of quality, service, and cleanliness
  • Maximize store sales goals versus budget, including participation in marketing programs

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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