Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career advancement opportunities
provided uniforms
meal discounts
Job Description
Wendy's is a globally recognized leader in the fast-food restaurant industry, renowned for its commitment to quality, customer service, and innovation. Founded in 1969, Wendy's has grown into one of the most popular quick-service restaurant chains worldwide, with a strong presence in multiple countries. The company prides itself on delivering fresh, made-to-order meals and fostering a welcoming environment for guests and employees alike. At Wendy's, the culture emphasizes respect, inclusivity, and growth, making it an excellent place to develop a rewarding career in the food service industry. The company actively seeks passionate and motivated individuals to join its dynamic team and contribute to its ongoing success and reputation for excellence.
The role of General Manager at Wendy's is a pivotal leadership position that entails overseeing the daily operations of a restaurant location. This full-time managerial role is designed for individuals who are natural leaders with a strong focus on team development, business management, and customer satisfaction. The General Manager acts as a mentor and strategist, providing direction, training, and support to a team comprising Assistant Managers, Shift Leaders, and team members. By fostering an outstanding work environment, the General Manager ensures that all operational standards are met, from food safety protocols to exceptional guest service.
Candidates for this role can expect to work in a culture that values respect, fun, and putting people first. Wendy's offers a range of work-related benefits including company medical coverage, opportunities for career advancement, provided uniforms, and meal discounts. The ideal General Manager is confident, results-oriented, and excels in communication. They bring a wealth of experience in employee management, business and financial oversight, and customer relations. Their leadership directly influences store performance, sales goals, and the overall quality of the dining experience.
Key responsibilities include training staff on food safety, managing labor and food costs efficiently, maintaining inventory, and ensuring a safe work environment. The General Manager also plays a critical role in hiring and retaining motivated team members, delivering fast and accurate service, and continuously improving the quality, service, and cleanliness of the restaurant. By meeting and exceeding both company and customer expectations, the General Manager helps maintain Wendy's reputation as a top dining destination.
The role of General Manager at Wendy's is a pivotal leadership position that entails overseeing the daily operations of a restaurant location. This full-time managerial role is designed for individuals who are natural leaders with a strong focus on team development, business management, and customer satisfaction. The General Manager acts as a mentor and strategist, providing direction, training, and support to a team comprising Assistant Managers, Shift Leaders, and team members. By fostering an outstanding work environment, the General Manager ensures that all operational standards are met, from food safety protocols to exceptional guest service.
Candidates for this role can expect to work in a culture that values respect, fun, and putting people first. Wendy's offers a range of work-related benefits including company medical coverage, opportunities for career advancement, provided uniforms, and meal discounts. The ideal General Manager is confident, results-oriented, and excels in communication. They bring a wealth of experience in employee management, business and financial oversight, and customer relations. Their leadership directly influences store performance, sales goals, and the overall quality of the dining experience.
Key responsibilities include training staff on food safety, managing labor and food costs efficiently, maintaining inventory, and ensuring a safe work environment. The General Manager also plays a critical role in hiring and retaining motivated team members, delivering fast and accurate service, and continuously improving the quality, service, and cleanliness of the restaurant. By meeting and exceeding both company and customer expectations, the General Manager helps maintain Wendy's reputation as a top dining destination.
Job Requirements
- High school diploma or equivalent
- Minimum of 3 years of experience in a restaurant management role
- Ability to work flexible hours including nights and weekends
- Strong organizational and multitasking abilities
- Must be able to stand for extended periods
- Ability to lift up to 50 pounds
- Valid food handler’s certification preferred
- Must pass background check and drug screening
Job Qualifications
- Proven experience in restaurant or retail management
- Strong leadership and team development skills
- Excellent verbal and written communication skills
- Ability to manage budgets and control costs
- Experience with hiring and training employees
- Strong problem-solving and decision-making capabilities
- Knowledge of food safety regulations and procedures
- Ability to motivate and retain staff
- Familiarity with customer service best practices
Job Duties
- Train, monitor, and reinforce food safety procedures
- Work with the leadership team to meet sales goals
- Manage food and labor costs
- Execute company policies and procedures
- Monitor food inventory levels and order product when necessary
- Manage and maintain safe working conditions
- Manage crew member employees in a manner that maximizes crew retention
- Interview and hire team members
- Provide proper training for team members
- Anticipate and identify problems and initiate appropriate corrective action
- Maintain fast, accurate service, provide excellent customer service, and meet and/or exceed both company and customer expectations
- Ensure continual improvement of quality, service, and cleanliness
- Maximize store sales goals versus budget, including participation in marketing programs
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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