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General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Paid vacation
Education Assistance
Medical insurance
Dental Insurance
Vision Insurance
Paid leave of absence
Adoption assistance

Job Description

This job posting is for a position at a restaurant that operates under the McDonald's brand but is independently owned and operated by a franchisee, not McDonald's USA. The franchisee holds a license to use McDonald's logos, trademarks, and food products in running the restaurant; however, it functions as a separate entity and employer. Employment-related matters such as hiring, firing, discipline, staffing, supervision, and scheduling are managed solely by the franchisee and not by McDonald's USA. Applying to this position means engaging with the franchisee, and all employment decisions rest with this independent company. McDonald's USA does not participate in the recruitment process nor will it receive application materials or influence any hiring decisions.

The role available is for a General Manager at this independently franchised McDonald's restaurant. The General Manager holds a critical leadership position responsible for running a profitable restaurant while ensuring the highest standards of quality, service, and cleanliness as mandated by McDonald's. This leadership role involves working alongside other managers and employees to meet financial and operational goals, ensure customer satisfaction, and uphold the brand's reputation. A General Manager must effectively oversee all restaurant activities, including employee management, training, operations, and customer relations. Candidates should expect to lead a team of Department Managers, providing them with coaching, feedback, and support to improve their department's performance. It is also part of the General Manager's responsibilities to hire and develop management staff such as Department and Shift Managers, ensuring the restaurant has a strong leadership pipeline.

Ideal applicants will have previous experience as a General Manager, preferably running high-volume quick service restaurants, though backgrounds in hospitality or retail are also valued. The ability to work in a fast-paced environment, drive operational efficiency, and foster a positive team culture is essential. This position generally requires candidates to be at least 18 years old to hold a management role. The General Manager opportunity offers competitive pay and robust benefits, including paid vacation, health insurance, education assistance through the "Archways to Opportunity" program, and other valuable resources to assist with career growth and personal development. This role is designed for individuals who are motivated, goal-oriented, and eager to take on a leadership position that offers both challenge and reward. It provides a dynamic workplace where managers can develop their skills, access educational resources like college tuition assistance, and prepare for future career advancement within or beyond the McDonald's system.

Candidates should be aware that this job posting describes key responsibilities and benefits but does not fully encompass every task performed at the restaurant. The dynamic nature of restaurant work means managers and team members engage in various duties that contribute to the restaurant's success and customer satisfaction. Ultimately, this career path is well-suited for those who enjoy working with people, leading teams, and delivering exceptional service in a highly recognized food service environment. If you are driven by opportunity, eager to build your skills, and want to contribute to a restaurant that values quality and community, this position offers a promising avenue for growth and professional fulfillment.

Job Requirements

  • At least 18 years of age
  • Previous managerial experience in high-volume quick service or hospitality environments preferred
  • Ability to meet McDonald's high standards of quality, service, and cleanliness
  • Skills in team leadership and development
  • Strong organizational and communication skills
  • Willingness to work flexible hours

Job Qualifications

  • Previous experience as a General Manager in quick service restaurants or similar industry
  • Leadership skills with the ability to manage and develop teams
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Goal-oriented and problem-solving mindset
  • Minimum age of 18 years

Job Duties

  • Run a profitable restaurant by meeting financial goals
  • Ensure the restaurant meets McDonald's standards of quality, service, and cleanliness
  • Lead and support a team of Department Managers
  • Set goals for the restaurant and departments and create plans to achieve them
  • Hire and develop Department and Shift Managers
  • Provide coaching and direction to improve department performance
  • Oversee daily operations and maintain customer satisfaction

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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