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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
travel benefits
Employee Discounts
Job Description
Hotel Ivy is a distinguished luxury hotel located in downtown Minneapolis, renowned for its intimate boutique atmosphere and exceptional service. Recommended by Forbes, Hotel Ivy offers an exclusive experience with only 136 guestrooms and unique event spaces that cater to discerning guests who seek elegance and comfort. The property features iconic venues such as the famed Penthouse atop the Historic Ivy Tower, three onsite restaurants and bars that provide diverse culinary delights, and a Forbes 4 Star rated retreat at Anda Spa and Fitness. These offerings make Hotel Ivy a premier destination for visitors to the Twin Cities looking for... Show More
Job Requirements
- Education equivalent to a bachelor's degree preferred
- Minimum 5 years of management experience in luxury or high-end hotels
- Proven experience managing both rooms and food and beverage departments
- Strong knowledge of hotel operations including marketing plans, security programs, labor relations, and budgeting
- Ability to stand and move throughout hotel property and perform essential functions with or without accommodation
- Effective verbal and written communication skills
- Willingness to travel for corporate meetings and sales trips
- Ability to participate actively in community affairs and hotel events
Job Qualifications
- Minimum 5 years of management experience in luxury or high-end hotel operations
- Proven experience in rooms and food and beverage management
- Knowledge of hotel operations including marketing, security, personnel and labor relations, budgeting, quality assurance, hospitality law, and long-range planning
- Effective verbal and written communication skills
- Ability to adapt communication style to various audiences
Job Duties
- Create and maintain a customer-driven hotel with a customer-keeping vision that inspires hotel associates
- Oversee the quality process to ensure customer satisfaction through consistent product quality and service
- Tour and visually inspect property daily to monitor condition, cleanliness, cost control, and quality
- Travel to attend corporate meetings, sales trips, and serve on committees
- Aid Human Resources with associate issues, including interviewing, hiring, training, performance evaluations, and disciplinary actions
- Participate in community affairs to maintain positive public image
- Engage actively in sales and revenue management functions including SOP adherence, group site inspections, and performance reviews
- Guide executive committee and management to make sound business decisions
- Create and execute financial objectives
- Comply with attendance rules and perform other job-related duties as assigned
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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