Wawa logo

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $70,000.00 - $85,000.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
performance bonuses

Job Description

Wawa is a renowned convenience store and fuel station chain known for its commitment to quality, customer satisfaction, and community engagement. With a strong presence across various regions, Wawa takes pride in creating a welcoming environment where Associates feel valued and empowered. The company ethos revolves around making life better every day with a focus on exceptional service, high-quality products, and a team-oriented culture. At Wawa, the secret to their success lies in their dedicated Associates who help shape the company's growth and enduring reputation. The company emphasizes career development and offers numerous opportunities for team members to grow and advance within the organization. Employment at Wawa promises a workplace where team players, day-brighteners, and motivated individuals come together to build skills, pursue career goals, and contribute meaningfully to both the company and the communities they serve. Wawa fosters a collaborative atmosphere and believes in the power of teamwork and shared success, making it a great place for those eager to excel in a dynamic retail setting.

The General Manager (GM) at Wawa holds a pivotal leadership role, responsible for overseeing all aspects of store operations. This includes setting the store's vision, driving profitability, and cultivating a strong team culture. The GM acts as a key driver for achieving performance goals, carefully managing daily functions to ensure the store runs smoothly and efficiently. In this role, leadership extends beyond just operational tasks; it includes inspiring Associates, fostering professional growth, and maintaining exceptional customer service standards. The GM is accountable for creating an environment where both customers and team members enjoy a positive and memorable experience. With a focus on team development, the General Manager plays a crucial role in recruiting, training, and mentoring store staff, building a cohesive and motivated workforce. This leadership position demands a strategic thinker who can balance business objectives with empathy and engagement. The General Manager drives Wawa's store success by implementing best practices, optimizing resources, and ensuring compliance with company policies. Ultimately, the role is about steering the team towards high performance and sustainable growth, while embodying Wawa's core values and commitment to community-oriented service.

Job Requirements

  • High school diploma or equivalent
  • Minimum of 3 years of experience in retail management
  • Strong leadership and organizational skills
  • Ability to work flexible hours including weekends and holidays
  • Proficient in basic computer applications
  • Demonstrated ability to meet performance targets
  • Legal authorization to work in the country

Job Qualifications

  • Proven experience in retail management or similar leadership role
  • Strong leadership and team development skills
  • Excellent communication and interpersonal abilities
  • Ability to analyze financial metrics and drive profitability
  • Experience in coaching and mentoring staff
  • Knowledge of inventory management and store operations
  • Commitment to customer service excellence

Job Duties

  • Set the vision and goals for the store
  • Drive store profitability and operational excellence
  • Inspire and lead the store team daily
  • Manage daily store operations efficiently
  • Develop Associates through training and mentorship
  • Ensure high levels of customer satisfaction
  • Recruit and retain top talent for the store

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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