General Manager

Omni Louisville Hotel is a distinguished upscale hotel located in the heart of Louisville, Kentucky. It embodies the rich culture, heritage, and vibrant urban life of Louisville, reflecting the city's past, present, and future through its unique architecture and carefully crafted guest experience. The hotel is a landmark on Louisville's skyline with its striking glass design and offers 612 guest rooms that blend luxury with authentic local character. Guests can enjoy seamless indoor and outdoor experiences with amenities such as a hotel pool, rooftop bar, and a variety of dining options including a bourbon bar, speakeasy, bowling alley, and the Falls City Market—a 20,000-square-foot urban food hall and grocer that brings the best of local food and beverage directly into the lobby area.

The Omni Louisville Hotel is looking for a highly skilled and passionate General Manager to take on the primary leadership role responsible for the strategic and operational success of the hotel. This full-time position encompasses a wide range of responsibilities from ensuring guest satisfaction and managing human resources to overseeing financial performance and driving sales and marketing initiatives. The General Manager will be accountable for maintaining brand standards and delivering exceptional service while maximizing profitability and asset value.

In this role, leadership is key. The General Manager will lead an executive team, setting clear goals, cultivating leadership development, and fostering a positive and productive company culture. With a focus on engagement and accountability, the role requires driving performance excellence and ensuring all operational aspects meet the high standards expected by Omni Hotels & Resorts. Collaboration across departments and with local partners will be essential in positioning the hotel as a market leader within Louisville’s competitive hospitality landscape.

The General Manager will also play a prominent role in revenue generation through effective sales strategies, market analysis, and direct engagement with key clients, ownership partners, and stakeholders. They will analyze market trends, monitor competitor activity, and use data-driven approaches to expand market share and maximize revenue opportunities. Furthermore, the individual in this role will manage capital expenditures and financial forecasts to align with the hotel’s business objectives and maintain operational efficiency.

Overall, this role demands a visionary leader with a proven track record in luxury or upscale hotel management who is committed to delivering proud guest experiences and operational excellence in a culturally rich and dynamic setting like Louisville.