General Manager

Captain D's is a well-established seafood restaurant chain known for its commitment to quality food and exceptional guest experiences. As a leader in the casual dining industry, Captain D's emphasizes a culture where people are valued deeply. The company is dedicated to fostering an empowering environment that nurtures talent and encourages professional growth. This approach not only helps the team thrive but also contributes to the brand's ongoing success and customer satisfaction. With a robust presence across multiple locations, Captain D's continues to expand its footprint while maintaining its core values centered on teamwork and customer-centric service.

The role of General Manager at Captain D's is crucial to the success of each restaurant location. As the heartbeat of the restaurant, General Managers are responsible for leading their teams effectively, driving profitable results, and ensuring every guest leaves with a positive dining experience. This leadership position demands a dynamic, hands-on individual who can manage the day-to-day operations in a fast-paced, high-volume environment while inspiring and motivating staff. Competitiveness in pay with a starting salary of $43,888 per year and potential earnings up to $60,000 annually, coupled with quarterly bonuses, reflects Captain D's recognition of hard work and excellent performance.

General Managers at Captain D's are expected to bring their leadership experience, operational strengths, and deep commitment to guest satisfaction to the table. You will mentor, coach, and train team members while managing key business operations such as inventory control, labor management, and financial oversight. A strong focus on quality food and service excellence is paramount, alongside a passion for driving results and fostering a culture of growth. The role includes managing the complexities of the restaurant environment, from ensuring safety and compliance to handling customer relations with finesse and clarity.

Captain D's provides a comprehensive benefits package to support the well-being and growth of its team members. Benefits include medical, dental, and vision coverage, flexible spending accounts, and a 401(k) plan, promoting financial security and health. Employees enjoy paid vacation and sick leave, free meals during shifts, low-cost prescription medications, and access to perks like PerkSpot for savings on local deals. Further support is offered through an Employee Assistance Program focusing on mental health and wellness, free legal assistance via Rocket Lawyer, and referral bonuses encouraging the recruitment of talented individuals. Importantly, Captain D's is committed to leadership growth, with most senior leaders having risen through the ranks starting as managers, underscored by paid training and opportunities for professional development.

Ideal candidates for the General Manager position possess at least two years of leadership experience in the restaurant, hospitality, or retail sectors with a proven track record in managing financials effectively. They should thrive in fast-paced settings and be driven by a commitment to guest service and team development. Strong communication skills, especially in conflict resolution and team direction, are essential, as is the ability to manage business operations including inventory and labor controls. A passion for growth, a results-focused mentality, and a drive to learn and advance professionally will position candidates for success in this demanding and rewarding role.

Captain D's values diversity and inclusion, celebrating different backgrounds and perspectives as part of its commitment to an inclusive workplace. The company provides a dynamic work environment with variable schedules requiring flexibility including weekends, evenings, and holidays, along with standard restaurant exposure to heat, cold, and physical activity expectations. Safety and operational efficiency are priorities, and physical requirements must be met to perform the tasks involved, such as lifting and repetitive movement.