Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.00 - $21.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Paid vacation
Paid Sick
Employee meal perks
Employer paid short-term disability
long-term disability
Dental Insurance
Health Insurance
Vision Insurance
Critical Illness
Job Description
Dave's Hot Chicken is a popular fast-casual dining restaurant known for its uniquely spicy and flavorful hot chicken dishes. Founded by best friends Dave Kopushyan, Arman Oganesyan, and the Rubenyan brothers, Tommy and Gary, the concept started as a humble chicken stand in East Hollywood and has grown into a well-respected brand with a dedicated following. The founders combined culinary expertise, social media marketing savvy, and a passion for bold and tasty food to build a thriving business. Dave's was born from a vision to create the perfect hot chicken, starting with a simple yet crave-worthy menu and sourcing high-quality ingredients to ensure juicy, tender chicken pieces blended with Dave’s unique mix of spices ranging from mild to extreme heat known as "The Reaper." This has made the restaurant a destination for spice lovers and food enthusiasts alike.
Dave's Hot Chicken Illinois, including locations such as CP 1493 S Randall Algonquin IL LLC, CP Touhy Skokie IL LLC, and CP Rand Arlington Heights IL LLC, operates under the same core values of providing exceptional food and an engaging customer experience. The restaurant not only serves guests but cultivates a fun, dynamic work environment centered around teamwork and operational excellence. At the heart of the operation is the General Manager position, which plays a pivotal role in managing restaurant activities, team performance, and customer satisfaction. This full-time leadership role requires a motivated individual who can drive operations, lead staff, and maintain high standards of food safety and quality.
As the General Manager, the successful candidate is responsible for all on-site restaurant functions while on duty. They will collaborate with the Restaurant Management Team to ensure all activities align with the business plan and goals. This involves supervising team members, ensuring compliance with company policies, monitoring attendance and performance, and providing ongoing training and guidance to foster employee development. The General Manager also ensures a welcoming atmosphere for guests by actively engaging with customers, addressing concerns professionally, and maintaining the restaurant’s cleanliness and operational standards.
This role demands strong leadership, organizational skills, and the ability to multitask in a fast-paced environment. Responsibilities include overseeing shift scheduling, delegating tasks, balancing cash drawers, and completing administrative duties such as paperwork and checklists. The General Manager must be performance-oriented, motivated to meet operational targets, and skilled in handling interpersonal and staffing issues effectively. They are expected to model a positive work ethic and demonstrate commitment to guest satisfaction consistently.
Benefits for this position include paid vacation and sick leave, employee meal perks, and if working full-time, eligibility for employer-paid short-term and long-term disability insurance, life insurance, dental, health, and vision insurance, as well as critical illness coverage. The workplace requires flexibility with schedules including nights, weekends, holidays, and opening or closing shifts, as well as physical stamina to stand for extended periods and perform duties involving lifting up to 75 pounds. The General Manager role at Dave's Hot Chicken is ideal for someone passionate about food service leadership, eager to grow professionally, and dedicated to delivering an outstanding guest experience while driving restaurant success.
Dave's Hot Chicken Illinois, including locations such as CP 1493 S Randall Algonquin IL LLC, CP Touhy Skokie IL LLC, and CP Rand Arlington Heights IL LLC, operates under the same core values of providing exceptional food and an engaging customer experience. The restaurant not only serves guests but cultivates a fun, dynamic work environment centered around teamwork and operational excellence. At the heart of the operation is the General Manager position, which plays a pivotal role in managing restaurant activities, team performance, and customer satisfaction. This full-time leadership role requires a motivated individual who can drive operations, lead staff, and maintain high standards of food safety and quality.
As the General Manager, the successful candidate is responsible for all on-site restaurant functions while on duty. They will collaborate with the Restaurant Management Team to ensure all activities align with the business plan and goals. This involves supervising team members, ensuring compliance with company policies, monitoring attendance and performance, and providing ongoing training and guidance to foster employee development. The General Manager also ensures a welcoming atmosphere for guests by actively engaging with customers, addressing concerns professionally, and maintaining the restaurant’s cleanliness and operational standards.
This role demands strong leadership, organizational skills, and the ability to multitask in a fast-paced environment. Responsibilities include overseeing shift scheduling, delegating tasks, balancing cash drawers, and completing administrative duties such as paperwork and checklists. The General Manager must be performance-oriented, motivated to meet operational targets, and skilled in handling interpersonal and staffing issues effectively. They are expected to model a positive work ethic and demonstrate commitment to guest satisfaction consistently.
Benefits for this position include paid vacation and sick leave, employee meal perks, and if working full-time, eligibility for employer-paid short-term and long-term disability insurance, life insurance, dental, health, and vision insurance, as well as critical illness coverage. The workplace requires flexibility with schedules including nights, weekends, holidays, and opening or closing shifts, as well as physical stamina to stand for extended periods and perform duties involving lifting up to 75 pounds. The General Manager role at Dave's Hot Chicken is ideal for someone passionate about food service leadership, eager to grow professionally, and dedicated to delivering an outstanding guest experience while driving restaurant success.
Job Requirements
- Must be at least 18 years old and fluent in English
- Ability to stand for long periods and work in a fast-paced environment
- Ability to bend, stoop, and lift 50 - 75 lbs comfortably
- Ability to work in close quarters and around heat
- Must have reliable transportation to work, a driver’s license, and proof of insurance
- Must have telephone or other reliable method of communicating with supervisor and co-workers
- Must maintain a neat and tidy appearance by wearing the uniform and adhering to the DHC uniform policy
Job Qualifications
- Current student or high school diploma/GED preferred
- Certified in all stations following the DHC Training Program
- Flexibility to work nights, weekends, holidays, opening and closing shifts
- Positive attitude while conducting duties
- Commitment to guest satisfaction
- Effective communicator with co-workers and management
- Excellent organization, planning, time management, delegation, and problem-solving skills
Job Duties
- Follow the steps outlined in the DHC training program to learn and train new skills, duties, and responsibilities
- Abide by and enforce the rules and direction given by the Restaurant Management Team and refrain from insubordination
- Communicate with immediate supervisor when additional training guidance and practice is needed
- Effectively and consistently perform required operations walks and Q&A checks to correct areas of opportunity
- Organize shift schedules for team members and monitor attendance, tardiness, and time off
- Assign duties to specific team members based on role and skills
- Ensure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping, and mopping floors, washing, sanitizing, disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
- Handle guests’ concerns and complaints professionally and calmly to resolve problems according to Restaurant Policy
- Train new and current team members on tasks
- Balance cash drawers and prepare cash deposits as assigned by the Restaurant Management Team
- Complete all required administrative duties and daily paperwork including required checklists
- Supervise and perform closing and/or opening activities as directed by the Restaurant Management Team
- Follow company guidelines for food and cash controls and cost control guidelines to minimize restaurant costs
- Communicate effectively with team members and management to resolve any interpersonal issues as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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