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Dave's Hot Chicken logo

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $19.00 - $21.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Paid vacation
Paid Sick
Employee meal perks
Employer paid short-term disability
long-term disability
Dental Insurance
Health Insurance
Vision Insurance
Critical Illness

Job Description

Dave's Hot Chicken is a popular fast-casual dining restaurant known for its uniquely spicy and flavorful hot chicken dishes. Founded by best friends Dave Kopushyan, Arman Oganesyan, and the Rubenyan brothers, Tommy and Gary, the concept started as a humble chicken stand in East Hollywood and has grown into a well-respected brand with a dedicated following. The founders combined culinary expertise, social media marketing savvy, and a passion for bold and tasty food to build a thriving business. Dave's was born from a vision to create the perfect hot chicken, starting with a simple yet crave-worthy menu and sourcing high-quality... Show More

Job Requirements

  • Must be at least 18 years old and fluent in English
  • Ability to stand for long periods and work in a fast-paced environment
  • Ability to bend, stoop, and lift 50 - 75 lbs comfortably
  • Ability to work in close quarters and around heat
  • Must have reliable transportation to work, a driver’s license, and proof of insurance
  • Must have telephone or other reliable method of communicating with supervisor and co-workers
  • Must maintain a neat and tidy appearance by wearing the uniform and adhering to the DHC uniform policy

Job Qualifications

  • Current student or high school diploma/GED preferred
  • Certified in all stations following the DHC Training Program
  • Flexibility to work nights, weekends, holidays, opening and closing shifts
  • Positive attitude while conducting duties
  • Commitment to guest satisfaction
  • Effective communicator with co-workers and management
  • Excellent organization, planning, time management, delegation, and problem-solving skills

Job Duties

  • Follow the steps outlined in the DHC training program to learn and train new skills, duties, and responsibilities
  • Abide by and enforce the rules and direction given by the Restaurant Management Team and refrain from insubordination
  • Communicate with immediate supervisor when additional training guidance and practice is needed
  • Effectively and consistently perform required operations walks and Q&A checks to correct areas of opportunity
  • Organize shift schedules for team members and monitor attendance, tardiness, and time off
  • Assign duties to specific team members based on role and skills
  • Ensure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping, and mopping floors, washing, sanitizing, disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
  • Handle guests’ concerns and complaints professionally and calmly to resolve problems according to Restaurant Policy
  • Train new and current team members on tasks
  • Balance cash drawers and prepare cash deposits as assigned by the Restaurant Management Team
  • Complete all required administrative duties and daily paperwork including required checklists
  • Supervise and perform closing and/or opening activities as directed by the Restaurant Management Team
  • Follow company guidelines for food and cash controls and cost control guidelines to minimize restaurant costs
  • Communicate effectively with team members and management to resolve any interpersonal issues as needed

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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