
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $70,000.00 - $85,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
mental health benefits
Employee stock ownership plan
401(k) with matching
education assistance program
store discounts
Paid Time Off
Paid parental leave
Job Description
Wawa, Inc. is a renowned convenience store and gas station chain operating across several states in the United States. Known for providing quality food, beverages, and fuel services, Wawa has grown beyond just a convenience store to a beloved community brand. With a strong emphasis on customer experience and community involvement, Wawa prides itself on fostering an inclusive and supportive working environment for its Associates. The company is distinguished by its commitment to making everyday life better for customers and team members alike through excellent service, quality products, and a culture that motivates professional growth and teamwork.
As a General Manager (GM) at Wawa, you will be at the forefront of driving operational excellence for one of the company’s stores. This role is a critical leadership position responsible for overseeing all aspects of store operations, from ensuring regulatory compliance to driving sales performance and profit maximization. You will lead, inspire, and develop a team of Associates to deliver a memorable and satisfying shopping experience that aligns with Wawa’s mission of making a positive impact every day.
The General Manager is accountable for setting the vision and strategic direction for the store, managing daily workflows to ensure safety, service quality, and operational efficiency. You will take ownership of financial management by reviewing reports, controlling costs, managing inventory, and implementing strategies to increase profitability. Additionally, you will foster a culture of collaboration, inclusiveness, and customer-centric service by coaching and developing your team, driving engagement, and supporting leadership development through ongoing training and formal talent management processes.
This leadership role requires a hands-on approach to managing the store environment, including maintaining adequate staffing levels, scheduling for a 24/7 operation, and proactively responding to customer feedback to enhance satisfaction. You will also champion company initiatives, ensuring smooth implementation and long-term adoption among your team while leading continuous improvement efforts. Your ability to analyze trends and adapt strategies will directly influence business growth, making the General Manager position vital to Wawa’s overall success.
The projected salary range for this position is $70,000-$85,000, commensurate with experience and location, complemented by monthly bonus incentives. Wawa offers a rich suite of benefits that support Associates financially, physically, and emotionally, reinforcing the company’s commitment to the long-term wellness and success of its team members. If you are a motivated leader with a passion for retail or food service, Wawa provides a unique platform to advance your career while making a meaningful difference in the communities you serve.
As a General Manager (GM) at Wawa, you will be at the forefront of driving operational excellence for one of the company’s stores. This role is a critical leadership position responsible for overseeing all aspects of store operations, from ensuring regulatory compliance to driving sales performance and profit maximization. You will lead, inspire, and develop a team of Associates to deliver a memorable and satisfying shopping experience that aligns with Wawa’s mission of making a positive impact every day.
The General Manager is accountable for setting the vision and strategic direction for the store, managing daily workflows to ensure safety, service quality, and operational efficiency. You will take ownership of financial management by reviewing reports, controlling costs, managing inventory, and implementing strategies to increase profitability. Additionally, you will foster a culture of collaboration, inclusiveness, and customer-centric service by coaching and developing your team, driving engagement, and supporting leadership development through ongoing training and formal talent management processes.
This leadership role requires a hands-on approach to managing the store environment, including maintaining adequate staffing levels, scheduling for a 24/7 operation, and proactively responding to customer feedback to enhance satisfaction. You will also champion company initiatives, ensuring smooth implementation and long-term adoption among your team while leading continuous improvement efforts. Your ability to analyze trends and adapt strategies will directly influence business growth, making the General Manager position vital to Wawa’s overall success.
The projected salary range for this position is $70,000-$85,000, commensurate with experience and location, complemented by monthly bonus incentives. Wawa offers a rich suite of benefits that support Associates financially, physically, and emotionally, reinforcing the company’s commitment to the long-term wellness and success of its team members. If you are a motivated leader with a passion for retail or food service, Wawa provides a unique platform to advance your career while making a meaningful difference in the communities you serve.
Job Requirements
- High school diploma or GED equivalent
- Flexible availability to work various shifts including weekends and holidays
- Proven leadership experience in fast-paced retail food service or fuel environments
- Ability to coach develop and inspire career growth
- Excellent communication and customer service skills
- Strong organizational and multitasking abilities
- Proficient problem-solving and decision-making skills
- Understanding of store financials and business impact
- Capacity to recognize trends and implement changes for business improvement
Job Qualifications
- High school diploma or GED equivalent
- Flexible availability to work various shifts including weekends and holidays to meet business needs
- Proven leadership experience in fast-paced retail food service or fuel environments
- Proven ability to coach develop and inspire career growth in individuals
- Excellent communication customer service and relationship-building skills
- Highly organized detail-oriented and able to manage multiple priorities independently
- Skilled in problem-solving critical thinking and decision-making
- Solid understanding of store financials and their impact on business performance
- Demonstrated ability to proactively recognize trends and drive change to achieve optimal business results
Job Duties
- Oversee daily store operations ensuring safety service and efficiency while maintaining compliance with audits policies and regulations
- Own accountability to meet or exceed performance targets by reviewing financial reports and executing merchandise and inventory plans
- Analyze trends control costs reduce waste and manage cash procedures to ensure profitability
- Monitor trends and proactively collaborate with peers to develop action plans that drive optimal results
- Ensure store-wide safety service and operational excellence by executing policies driving compliance managing safety programs and implementing continuous improvement initiatives
- Champion company initiatives communicate the why behind changes and ensure successful implementation and long-term adoption of programs and processes
- Create an inclusive collaborative team culture focused on achievement motivation and customer service
- Hire train and develop a high-performing team through coaching performance management and ongoing feedback
- Maintain proper coverage in a 24/7 environment through strategic scheduling and resource allocation
- Ensure a seamless and satisfying shopping experience by actively responding to customer feedback resolving issues and creating plans to exceed expectations
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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