Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $70,000.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Health savings account
401k plan
Employee assistance program
Job Description
WoodSpring Suites in Augusta Riverwatch, GA, is part of a reputable hospitality brand specializing in extended stay accommodations designed for comfort and convenience. This location offers guests a modern, budget-friendly lodging experience with the essential amenities travelers need for a comfortable stay. Known for its clean rooms, friendly service, and welcoming atmosphere, WoodSpring Suites focuses on providing a seamless experience for both short-term and long-term guests. The company's commitment to quality service and operational excellence sets the stage for a rewarding work environment for hospitality professionals.
The Hotel General Manager position at WoodSpring Suites is an exciting leadership opportunity for an experienced and dynamic professional passionate about hospitality. This role requires a hands-on leader with energy, adaptability, and a strong goal-driven mindset. The General Manager will be responsible for overseeing daily hotel operations to ensure the highest standards of guest service and operational efficiency. Reporting directly to the management consulting team, the General Manager will lead a dedicated staff to deliver exceptional hospitality experiences while managing budgets, operational procedures, and brand standards. The salary ranges from $60,000 to $70,000 annually, complemented by bonus opportunities based on performance. This full-time position offers comprehensive benefits, including medical, dental, vision insurance, paid time off, a health savings account (HSA), and a 401(k) plan. Employees also benefit from flexible pay options through daily pay access and an employee assistance program to support personal and work-related concerns.
As a leader at WoodSpring Suites, the General Manager will play a critical role in recruiting, training, and motivating a committed team of 6 to 12 staff members. The role emphasizes hands-on involvement in team building and operational tasks, ensuring the hotel consistently meets guest expectations for cleanliness, safety, and customer service. The General Manager will also execute sales and marketing initiatives to promote the property locally and enhance occupancy rates. They will maintain the property’s compliance with brand guidelines, control labor and costs, and manage profit and loss accounts to meet financial goals. Flexibility is key to this position, as the General Manager may assist with housekeeping duties, cover employee shifts, and lead emergency response procedures to ensure the safety of guests and staff.
Strong organizational, communication, and problem-solving skills are essential to succeed in this role. Candidates should bring at least one year of experience as a Hotel General Manager, a valid driver’s license, and proficiency with computer systems. The role requires physical stamina to perform tasks that include kneeling, squatting, bending, and lifting up to 50 pounds occasionally. WoodSpring Suites values equal employment opportunities and fosters an inclusive and supportive workplace culture. The company adheres to all federal, state, and local laws governing non-discrimination and accommodates individuals with disabilities to perform essential functions. The General Manager role is not only a job but a career path with opportunities for advancement within the company for dedicated employees. Join WoodSpring Suites and lead a team that delivers exceptional guest experiences in a vibrant hospitality environment.
The Hotel General Manager position at WoodSpring Suites is an exciting leadership opportunity for an experienced and dynamic professional passionate about hospitality. This role requires a hands-on leader with energy, adaptability, and a strong goal-driven mindset. The General Manager will be responsible for overseeing daily hotel operations to ensure the highest standards of guest service and operational efficiency. Reporting directly to the management consulting team, the General Manager will lead a dedicated staff to deliver exceptional hospitality experiences while managing budgets, operational procedures, and brand standards. The salary ranges from $60,000 to $70,000 annually, complemented by bonus opportunities based on performance. This full-time position offers comprehensive benefits, including medical, dental, vision insurance, paid time off, a health savings account (HSA), and a 401(k) plan. Employees also benefit from flexible pay options through daily pay access and an employee assistance program to support personal and work-related concerns.
As a leader at WoodSpring Suites, the General Manager will play a critical role in recruiting, training, and motivating a committed team of 6 to 12 staff members. The role emphasizes hands-on involvement in team building and operational tasks, ensuring the hotel consistently meets guest expectations for cleanliness, safety, and customer service. The General Manager will also execute sales and marketing initiatives to promote the property locally and enhance occupancy rates. They will maintain the property’s compliance with brand guidelines, control labor and costs, and manage profit and loss accounts to meet financial goals. Flexibility is key to this position, as the General Manager may assist with housekeeping duties, cover employee shifts, and lead emergency response procedures to ensure the safety of guests and staff.
Strong organizational, communication, and problem-solving skills are essential to succeed in this role. Candidates should bring at least one year of experience as a Hotel General Manager, a valid driver’s license, and proficiency with computer systems. The role requires physical stamina to perform tasks that include kneeling, squatting, bending, and lifting up to 50 pounds occasionally. WoodSpring Suites values equal employment opportunities and fosters an inclusive and supportive workplace culture. The company adheres to all federal, state, and local laws governing non-discrimination and accommodates individuals with disabilities to perform essential functions. The General Manager role is not only a job but a career path with opportunities for advancement within the company for dedicated employees. Join WoodSpring Suites and lead a team that delivers exceptional guest experiences in a vibrant hospitality environment.
Job Requirements
- At least one year of experience as a Hotel General Manager
- Valid driver's license
- Proficient computer skills
- Ability to perform physical tasks such as kneeling, squatting, sitting, standing, bending, and twisting for long periods
- Ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs
- Strong organizational and communication skills
- Willingness to work flexible hours and cover shifts as needed
Job Qualifications
- Valid driver's license
- 1+ years of experience as a Hotel General Manager
- Proficient computer skills
- Excellent organizational, time management, and problem-solving abilities
- Effective oral and written communication skills
- Proactive and aggressive in solving problems
- Strong leadership and team development skills
- Excellent verbal and written communication skills
Job Duties
- Recruit, train, and motivate a dedicated team of 6-12 staff members
- Provide hands-on support and guidance to ensure the team achieves outstanding results
- Ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing any guest concerns
- Manage and address guest reviews to maintain review standards
- Follow brand guidelines, meet operational deadlines, manage budgets, control labor, occupancy, and P&L's to facilitate successful hotel operations
- Network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
- Lead in-house guest sales and marketing initiatives to increase occupancy
- Assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
- Flexible for covering employee shifts as needed to ensure operational continuity in the event of unexpected absences
- Know and follow property emergency procedures and ensure the security needs of the property and guests are met
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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