Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

competitive compensation
benefits
opportunities for growth
Culture of trust
teamwork
Genuine care for people

Job Description

KAJ Hospitality is a distinguished hospitality company dedicated to delivering exceptional guest experiences through a culture of care, operational excellence, and team development. Known for its commitment to quality and community engagement, KAJ Hospitality excels in managing hotel properties that balance the needs of their guests and employees. Their mission is to create a welcoming and supportive work environment where every team member is valued and empowered to succeed. With a focus on people-centered leadership and maintaining core values, KAJ Hospitality fosters a workplace culture that embraces trust, teamwork, and genuine care, making it a leading name in the hospitality industry.

Located in Sioux Falls, SD, KAJ Hospitality is currently seeking a passionate and experienced General Manager to join their team. This role is integral to the success of the hotel, responsible for overseeing all operations and ensuring that the highest standards of service, quality, and financial performance are consistently met. As the General Manager, you will lead with empathy and purpose, guiding your team to deliver outstanding guest experiences while driving business results. You will be the champion of a culture built on care, accountability, and continuous improvement, where every decision aligns with the company’s core values.

The General Manager position requires a balanced approach to leadership — combining operational expertise with emotional intelligence. Your responsibilities will include coaching and developing your team, maintaining strong communication and collaboration across all departments, and managing finances including P&L, budgeting, and labor controls. You will also play a key role in maximizing profitability by partnering with sales and revenue teams, and ensure the hotel complies with safety and brand standards.

This role offers an opportunity to impact the community positively through leadership by example and engagement initiatives. At KAJ Hospitality, you will be part of an organization that is redefining hospitality one person at a time. The company provides a competitive compensation package, a culture of trust and inclusion, and opportunities for personal and professional growth. If you have a passion for leading people, hospitality management experience, and a commitment to operational excellence, this role is the perfect fit to make a significant difference. Apply today and join a team that is dedicated to building something exceptional together.

Job Requirements

  • Previous hotel management experience required
  • multi-brand experience preferred
  • strong leadership and team development skills
  • excellent interpersonal communication
  • knowledge of hospitality financial performance
  • ability to manage P&L and budgeting
  • commitment to guest experience and operational standards

Job Qualifications

  • Previous hotel management experience
  • proven success in operations and leadership
  • strong understanding of hospitality financials and metrics
  • excellent communication skills
  • passion for people leadership
  • ability to drive team development and operational excellence

Job Duties

  • Lead with empathy by coaching and encouraging the team
  • create a work environment where team members feel valued and prepared
  • collaborate with departments to maintain alignment and communication
  • drive results through accountability and recognition
  • lead through change with resilience and creativity
  • oversee all hotel operations to ensure high standards
  • manage P&L, budgeting, and labor controls
  • review guest feedback and coach teams
  • partner with Sales and Revenue Teams to maximize profitability
  • ensure compliance with safety, HR, and brand requirements
  • lead community involvement and team engagement

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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