Mobettahs logo

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $55,000.00 - $70,000.00
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Work Schedule

Standard Hours
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Benefits

base salary
Monthly bonus
Annual bonus
Monthly stay bonus
Free team member meals
Discount for family/friends
Health Insurance
Vision Insurance
Dental Insurance
Life insurance

Job Description

Mo' Bettahs is a renowned restaurant brand deeply rooted in Hawaiian culture and values. The company prides itself on core principles such as Kuleana (Responsibility), Ho'okipa (Hospitality and Aloha), Ho'okuku (Competitiveness), Mo'omeheu (Culture), Miki'oi (Fine Craftsmanship), and Pono (Righteousness). These values are not just words but represent the ideal qualities of a team player, encompassing hunger, kindness, energy, humility, and selflessness. Emphasizing responsibility for actions, the celebration of unique Hawaiian heritage, personable service, pursuit of excellence, and attention to detail, Mo' Bettahs has cultivated an enriching environment for both employees and customers.\n\nThe role being offered is a leadership position tasked with overseeing daily brand execution to uphold the high standards Mo' Bettahs is known for. This position requires competency in both front-of-house (FOH) and back-of-house (BOH) roles, ensuring seamless operation and cleanliness throughout the restaurant areas. The individual will take charge of driving same-store sales growth and monitoring line speed by analyzing transaction times to optimize service efficiency. Serving as the primary point of contact for customer service issues, this role carries the responsibility of maintaining outstanding customer reviews and satisfaction. Quality control is paramount, requiring adherence to Mo' Bettahs standards for food preparation and presentation. Leadership responsibilities extend to coordinating and leading weekly meetings with various team members, overseeing scheduling, reporting, inventory management, and online ordering processes. A deep understanding and embodiment of the Mo' Bettahs culture is essential, alongside strict adherence to company policies, health, safety, sanitation, and security standards.\n\nThis leadership opportunity provides a competitive base salary ranging from $55,000 to $70,000 annually, with bonus potentials including a monthly bonus up to $1,000 and an annual bonus target of $13,000, as well as a stay bonus with significant earning potential. The role fosters a culture where team members can enjoy free meals and drinks during shifts and receive discounts for family and friends outside of work hours. Comprehensive benefits include health, vision, dental, and life insurance. The position demands physical capability to handle tasks such as lifting up to 50 pounds, standing or sitting for extended periods, and working in variable weather conditions. Effective communication, multitasking, and leadership skills are crucial to thriving in the fast-paced restaurant environment. Mo' Bettahs is an equal opportunity employer committed to maintaining a respectful and harassment-free workplace. This role is integral to maintaining Mo' Bettahs' reputation for excellence and commitment to its community and culture.

Job Requirements

  • Be at least 18 years of age
  • High school diploma or GED
  • Two or more years managing up to 40 team members in business or food management
  • Proven track record of successfully promoting team members
  • Experience in identifying and developing talent within a team
  • Ability to make difficult personnel decisions
  • Perform other duties as assigned
  • Live by and possess the Mo' Bettahs values
  • Exemplifies the aloha spirit with our customers, team members, and vendors
  • Exceptional attention to detail
  • Collaborative, growth mindset and partnership oriented
  • Excellent verbal and written communication
  • Able to motivate and lead staff
  • Willingness to obtain trainings and obtain certifications as needed
  • Ability to multitask and complete tasks in a timely, accurate manner
  • Valid driver's license
  • Regular and predictable attendance
  • Knowledge of Microsoft Office Suite (Outlook, Excel, Teams, Word, etc)

Job Qualifications

  • High school diploma or GED
  • Two or more years managing up to 40 team members in business or food management
  • Proven track record of successfully promoting team members
  • Experience in identifying and developing talent within a team
  • Ability to make difficult personnel decisions
  • Live by and possess the Mo' Bettahs values
  • Exemplifies the aloha spirit with customers, team members, and vendors
  • Exceptional attention to detail
  • Collaborative, growth mindset and partnership oriented
  • Excellent verbal and written communication
  • Able to motivate and lead staff
  • Willingness to obtain trainings and obtain certifications as needed
  • Knowledge of Microsoft Office Suite (Outlook, Excel, Teams, Word, etc)

Job Duties

  • Lead the execution of the brand daily
  • Competent in all FOH & BOH positions
  • Responsible for the cleanliness of the restaurant, FOH & BOH
  • Responsible for same store sales growth
  • Responsible for line speed to be measured using transaction times
  • Serve as primary point of contact for all customer service matters and responsible for overall customer reviews
  • Handle the execution of quality food following proper procedures and Mo' Bettahs standards
  • Coordinate and lead weekly meetings with Manager in Training, Off-Premise Coordinator, and Certified Trainer
  • Review weekly employee schedules
  • Complete weekly reports, self-reporting, peoplePAR staffing guide, complete online ordering, inventory, etc.
  • Have a thorough knowledge of the Mo' Bettahs culture
  • Follow all company standards for health, safety, sanitation, security, and maintain a neat and clean appearance
  • Adhere to and ensure all employees follow proper policies and procedures as outlined in the employee handbook

Job Criteria

Experience

Mid Level (3-7 years)


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