Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $40,400.00 - $60,400.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k
Employee assistance program
career growth

Job Description

Hotel Management and Consulting, Inc. is a prominent player in the hospitality sector, specializing in hotel management with a foundation deeply rooted in service excellence and operational expertise. This company is dedicated to delivering superior hospitality experiences while fostering a positive environment for their employees to thrive and advance their careers. Based in Columbia, SC, Hotel Management and Consulting, Inc. is committed to community involvement, high ethical standards, and an inclusive workplace that values diversity and equal opportunity for all employees.

StudioRes, an esteemed hotel under the management of Hotel Management and Consulting, Inc., is currently seeking a seasoned and passionate Hotel General Manager to join their team. This role is designed for a leader who not only thrives in managing daily hotel operations but is also driven by the desire to cultivate a dedicated team and elevate guest experiences to outstanding levels. The position is full-time, offering a competitive salary ranging from $63,000 to $73,000 annually, supplemented with bonus opportunities based on performance. The company supports flexible earning options, including daily pay access, ensuring financial stability and convenience for its employees.

The Hotel General Manager at StudioRes will oversee a team of 6 to 12 staff members, taking a hands-on approach to leadership, recruitment, and training. This role demands a leader who embodies adaptability, energy, and goal orientation, with exceptional organizational, interpersonal, and communication skills. The successful candidate will be responsible for ensuring the hotel maintains its high standards of cleanliness and guest readiness while handling guest concerns promptly and effectively. Close attention to operational details, such as budget management, labor control, and P&L accountability, is critical to the success of this role.

In addition to operational excellence, the Hotel General Manager will play a vital role in sales and marketing efforts, forging strong ties with the local community, competitive properties, and key clients to boost occupancy rates and promote the hotel’s brand. The job entails occasional operational duties such as assisting with housekeeping, laundry, and covering employee shifts to maintain continuous operations in case of absences. Knowledge of emergency procedures and commitment to the safety and security of guests and property are paramount.

Hotel Management and Consulting, Inc. emphasizes employee well-being by providing comprehensive benefits like medical, dental, and vision insurance, paid time off, a 401k plan, and an Employee Assistance Program to support staff with personal and work-related issues. The company also encourages career advancement, recognizing and rewarding dedicated employees with opportunities to grow within the organization. This combination of competitive pay, benefits, and career growth potential makes the Hotel General Manager position at StudioRes an exceptional opportunity for professionals passionate about the hospitality industry and leadership.

Job Requirements

  • High school diploma or equivalent
  • At least 1 year of hotel management experience
  • Valid driver’s license
  • Proficient computer skills
  • Strong leadership skills
  • Excellent communication abilities
  • Ability to work flexible hours
  • Ability to perform physical tasks such as kneeling, squatting, sitting, standing, bending, twisting
  • Ability to lift, push, and pull up to 20 lbs regularly and occasionally up to 50 lbs
  • Willingness to cover shifts and assist in operational duties
  • Commitment to guest service excellence
  • Knowledge of emergency procedures

Job Qualifications

  • Valid driver’s license
  • 1+ years of experience as a hotel general manager
  • Proficient computer skills
  • Excellent organizational, time management, and problem-solving abilities
  • Effective oral and written communication skills
  • Proactive and aggressive in solving problems
  • Strong leadership and team development skills
  • Excellent verbal and written communication skills

Job Duties

  • Recruit, train, and motivate a dedicated team of 6-12 staff members
  • Provide hands-on support and guidance to ensure the team achieves outstanding results
  • Ensure the hotel is always guest ready by maintaining high standards of cleanliness
  • Address guest concerns and manage guest reviews to maintain review standards
  • Follow brand guidelines, meet operational deadlines, manage budgets, control labor, occupancy, and P&L’s
  • Network within the local community to promote the property and build strong relationships
  • Lead in-house guest sales and marketing initiatives to increase occupancy
  • Assist with housekeeping, laundry duties, and public space needs as needed
  • Cover employee shifts as necessary to ensure operational continuity
  • Know and follow property emergency procedures and ensure security needs
  • Perform other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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