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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $50,000.00 - $55,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401K with company match
Paid Time Off
Weekly Payroll
Career growth opportunities
Sundays Off
Job Description
InTown Suites is a well-established hotel chain specializing in providing extended stay accommodations with quality and comfort in mind. Known for its commitment to exceptional guest experiences and high standards of hygiene and service, InTown Suites caters to travelers seeking affordable yet comfortable lodging options for both short and long-term stays. The company prides itself on fostering a diverse and inclusive workplace culture, dedicated to supporting its team members with opportunities for professional growth and development. With multiple properties across various locations, InTown Suites emphasizes operational excellence, guest satisfaction, and a welcoming environment for all. Employees enjoy a friendly work... Show More
Job Requirements
- Minimum 3 years’ management and supervisory experience
- High school diploma or equivalent combination of education and experience
- Valid driver’s license, current auto insurance, and reliable automobile
- Proficient communication skills in English
- Mathematical ability to analyze reports and financial data
- Proficient computer skills with front office management systems
- Knowledge of guest service and operations standards
- Ability to multitask and manage stressful situations
- Flexibility to work long hours
- Sales and marketing knowledge
- Effective judgment and problem-solving skills
Job Qualifications
- Minimum 3 years’ experience in management and supervisory experience
- High school diploma preferred but not required
- Possess a valid driver’s license, current auto insurance, and a functioning automobile
- Ability to read, speak, write and understand the English language
- Ability to read, understand, and interpret information found in a variety of reports
- Sufficient mathematical skills to prepare forecasts and reports, calculate revenues and costs
- General computer proficiency and thorough knowledge of Front Office/Front Desk management
- Thorough knowledge of related department operations including service standards and guest relations
- Ability to compose and express thoughts clearly and understandably
- Ability and flexibility to work long hours as business demands
- Ability to manage multiple activities in stressful situations and organize work and others’ efforts
- Ability to make effective judgment on front office operations and staff
- Salesmanship and knowledge of the local competitive landscape
Job Duties
- Recruit, interview and hire all property staff
- Training, development and support of property staff
- Responsible for office operations, including checking-in and checking out guests, control of all money, and bookkeeping and payroll functions
- Ensure and provide excellent guest service
- Develop expertise on computer operating system
- Identify and manage repair and maintenance issues
- Identify capital expenditure needs and assist with completion of capital expenditure projects
- Identify and follow up on life/safety issues and inspection issues
- Maximize financial performance through revenue management and pricing recommendations
- Meet budgets through P&L analysis and effective cost and inventory control
- Assists in preparation of annual budgets
- Monitor competitors for their market
- Drive sales through local marketing
- Develop and maintain positive relationships with all local governmental authorities
- Assist in recruitment and training of other General Managers
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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